Hi @Valentin-DanielSt Based on the issue described, this appears to be a problem with Outlook email client display in Dark Mode.Problem Identified:When adding links via AC (Adobe Campaign) editor, AC automatically adds data-nl-type='externalLink' and data-nl-link-perso-attr-href='#' tagsThese tags b...
Hello @MANDM123 Thank you for reporting this issue with the dynamic reports in ACS. Here are the troubleshooting steps I recommend:1. Check Individual Delivery IDs:Please go through each Delivery ID one by one to review the resultsYou can check the Delivery Logs to see how many were sent successfull...
@StephenWa4 Use Case:You want to remove keepResult="true" from the root <workflow> tag in multiple workflows in bulk.Approach:1. Use xtk:workflow schema to query workflows (by internal name, folder, etc.)2. Load each workflow's XML.3. Remove the keepResult attribute from the root <workflow> tag (...
Hi @Yannsu In Adobe Campaign (Classic v7 and v8), it's not possible to manually modify the recipient count shown in the “To send” field. That value is generated based on your target audience defined in the workflow or targeting tab and reflects the result of the current filtering and preparation log...
Hi @JaneGo1 Thanks for raising this — your issue is a common one and often stems from data mapping or sync validation problems. Here are a few things to consider:What "Unable to retrieve sync status" usually means:This message typically indicates that Adobe Experience Cloud is unable to confirm the ...
Hi @Dharsanprakash Great question — here's a detailed explanation regarding downtime/maintenance in Adobe Campaign Standard (ACS) and how it affects transactional events. Maintenance & Downtime Duration in ACSAdobe Campaign Standard is a cloud-based SaaS platform, and as such, all maintenance opera...
Hi @Dharsanprakash ✅ Possible Approaches to Capture Customer ID via Transactional Events in Adobe Campaign Standard1. Use a Workflow to Map Event Data and Trigger Dispatch• Ingest your Transactional Event (containing Customer ID) into a workflow.• Map the Customer ID to a profile or a custom schema ...
@Mert_AliEr Step Check and Fix it: 1. Event Configuration : Check that all product-related fields (e.g., productName, productCode, price) are properly added in the Event Configuration → Data Structure.2. Check JSON Payload for send to Event Make sure the JSON payload you send matches the Event Confi...