Current Behaviour - Currently users do not receive a notification when they are tagged on a comment from a Kanban board.  I would think this would be available, but was told by Workfront Support that it is not.  Why is this feature important to you - users need to know what they are being tagged on ...

Hello - just wanted to check here to see if anyone else experiences an issue with users not receiving notifications on comments left in a kanban card?  It seems strange to me that this is not currently available.    

Hello, curious to know if others are using their request queue as a way to gather all the details needed to run a program (campaign) and then using Fusion to automate the process so that based off what the user selects, a program and their projects are auto-generated?  

Yes it would involve a lot of training!  We currently have Placeholder programs built through Automation.  I will check with the team to see if they can create automated projects.  I wonder if the Requester could still submit their request as normal and then it gets auto-converted to a project with ...

Hi Doug - thanks for this informative update.  We are moving towards a more siloed work instance for some groups, so perhaps having their Resource Pool set up with the users they will mostly be interacting with will be helpful in that regard.  It's just that in the Workload Balancer, it's not like y...

My company is headed down a path where they are going to have Requesters creating their own projects "to speed up the process."  We have anywhere from 50-70 Requesters.  This seems like a nightmare in my opinion, but does anyone else work like this?  If so, can you share your experience?  I only for...

Agree! No one seems to really understand resource pools and how to use them. Definitely should be a topic of discussion.  Even when I speak to Workfront representatives, it seems they don't really use it either, so not sure what it's intended purpose is.  

Thank you for your reply.  Yes I read through all those materials yesterday.  Just not seeing the benefit of using pools when like you said you can use job roles or teams.  What makes Resource pools any different is what I'm trying to figure out.

Curious to know how are others using the Resource Pool?  We have one Resource Pool established for the sole purpose of using the Planner, but I need help understanding the benefits of the Resource Pool.   We are moving from a generally centralized team to decentralized teams.  Are resource pools rol...

Thank you for your feedback.  You're right, reports are going to be crucial.  I'm going to recommend that we: 1. Keep request queues for smaller scale projects that don't require a kickoff meeting and Workfront related issues.  (Ad hoc projects) 2. Bypass request queues for large scale projects.  (P...