The access requirements can be found in documentation here. 

Please consider submitting a support ticket for further troubleshooting. We would be happy to assist further with this.   

Aside from the documentation here in ExL, we also have consultants who would love to work with you to set up any type of business need you have. You can reach out to your AE if interested and they can give you the details. 

Hello,  Please consider submitting a support ticket so we can assist in troubleshooting this further. We'd be happy to help take a closer look at this.  

Hi Ross,  You can see when a user was created using User 'Entry Date'. You can see this field in a User Report in a column, for example. Would that fulfill your use-case?  I hope this helps! 

You could also consider using a request queue process for users when a document needs uploaded, and having those requests route to your team. 

Please consider submitting a support ticket so we can assist in troubleshooting this further. 

Based on the replies, please consider submitting a support ticket so we can troubleshoot why the default is not working for you.   

Hi Nikki, The documentation found here may also be useful to you. 

If you can find the intended result via the 'advanced search', but not the regular search, please submit a support ticket so we can assist in re-indexing the search function of your instance.