@EileenWom Last February, our team hosted a customer panel on Logging Time and one of the panelists mentioned they conducted a series of interviews and built out a spreadsheet to understand level of effort for different tasks or projects to help with not tracking time. That way, project durations we...

@lindselib LOVE this idea - especially from a documentation standpoint and writing instructions in-app vs directing users to an outside platform. From a Sys Admin perspective, there is so much information that typically only you know, so having a dedicated place on the object itself to share that wi...

If tasks are taking longer than expected, this may be conversation with your users around level of effort and updating planned hours/duration on your templates for accuracy OR making sure that users are actually marking their tasks complete when it was done. 

@JessicaBCrum and @OliviaCl troubleshooting 101 - this is a great first place to check! 

@AnaDe1 Great question! If you have tasks set up to auto-complete, you can create a filter in your task list to exclude those. There is a field in the API Explorer for Tracking Mode, so here is the text mode you could use in your view:trackingMode_Mod=notin trackingMode=AUTO@JHulet Auto-complete is ...

Great tip @Daniel_Clarke! Especially from a maintenance perspective, sharing objects with teams is a lot easier to manage and update - not to mention sharing is capped at 100 entities (users, teams, groups, job roles, companies) so it is recommended that you share objects with groups, teams, or comp...

@KatherineLa This is a great callout! Love the suggestion around analyzing project timelines to see which "new" tasks have been added, which would also provide a great starting point for your template audits to see which tasks can be added (or removed). 

@shirinshaikh If a user has at least Contribute access + Log Time selected (via sharing permissions) to an issue, they will be able to log time. If you are excluding issues from timesheets, a user would need to go into the object directly to log time. That may be a challenge when it comes to adoptio...

Because the only login fields tied to the API are Last Login Date, Login Count and is Login Blocked, I'm not sure the system can go back and track user logins over the past year. Audit logs track the past 90 days of user logins, so if you were to set a reminder every quarter to check, then you'd be ...

@ChristineFiorentino You can add a column to a User Report or view within the Users area for Layout Template > Name and that will show which Layout Template is assigned!