Awww, yayyy! Thanks Katherine!

We just implemented #10 (posting comments) in our API (credit to Kevin Jesik). It's been awesome. We created two jobs with it so far with more to come: Comment on tickets transferred from our Helpdesk to a Scrum Team to let the customer know it's been transferred and the new team will take it from h...

That's actually coming soon. Josh Hardman – that's your cue  In the meantime there's a report you can create. Create a User Report and add a column to the View with the following Text Mode (I copied this code from someone else here in the community – I forget who, but want to give the credit to the...

Goth mode?

Upvoted both!

Hey Everyone, Hoping someone already created this wheel. We're trying to create a calculated field that will give us the minutes between two dates (i.e. Entry & Actual Completion). But we want it to apply to Work Minutes. The WORKMINUTESDIFF would be perfect. But it uses the work period of the Defau...

Yeah I think the only way to do that would be to: Set the Duration Type to Effort Driven Enter Duration (Effort Driven will calc the Planned Hours) Then set the Duration Type to Calculated Work and set the Allocation % (which will change the Planned Hours) Personally I'd just use Calculated Work (of...

Hi John, You should be able to change the Duration Type to Calculated Work to accomplish that. If you put in the dates and use Calculated Work, then you just change the Allocation % on the Assignment and it'll change the Planned Hours. Let me know if I'm missing something.

Hi Susan, I've noticed it doesn't always show unless you have the right view displayed. Looks like you have a Grouping turned on. I'm betting if you remove the Grouping, it'll reappear for you. It doesn't seem to like Grouping.

I like this idea as well.