@Jill Ackerman , if you are in the baseline tab and in the Standard View, just click twice on the default baseline cell for that row -- one to select it, and the second one to change it. (just like regular inline editing) -skye

That's weird. If it's happening every time it speaks to either some setting going awry or something wrong with your instance. The only other thing I would try is converting it to a new project rather than using a template -- if this works then it's a template setting that is holding you back. If it ...

honestly, I would take it to the sandbox and try to replicate the error by either copying the issue and trying to convert that to project, or recreating the issue from scratch and trying to convert that to project. If you can do it with something else but just not that issue, you can start to narrow...

yep, that's it: find a status (per the help page) that won't send out notifications and use that one. But you are right: there's definitely a compromise there between baselines and getting notifications. You have to pick your poison. -skye

I just created an issue, logged a couple of hours on it, and then converted it to a project without keeping the original issue. There were no service error messages and my logged time is showing up in my new project under actual hours. So I think it's possible. Although how our settings differ or wh...

are you talking about task notifications? Can you just put the project back into setup status and make it active when you're done adjusting? Just use any of the below statuses that equate to not active? "https://support.workfront.com/hc/en-us/articles/216668548-Understanding-Project-Statuses" title=...

Thanks Dustin! in this case, we have a situation where there is content in the username field that doesn't correspond with either the email address or the user's ID. It's a bit weird because I see the relationship in other user accounts where updating email address will update username, and then the...

thanks Doug! I was thinking it was an old-vs-new account situation but then I found a user who had just been created this year, so that kind of nixed it. Some usernames are just... stuck. By the way, the fix is /login/convertUsername -- I am of course more interested in the WHHHHHYYYY than the fix. ...

Preface: we're on SSO. Context: some users have changed their names (and hence their email addresses and Federation ID has also changed) I have run a user report with three fields: username, email address and SSO username. The SSO username report field corresponds to the user's Federation ID field a...

I'd love to figure out if we can do something that displays the next milestone, whether or not it's "active" (i.e. shouldn't have a can-start dependency, just whatever milestone is next on the list to do). Active milestone is a compromise our PMs agreed to try--I'd like to give them something closer...