FYI - I ran a report where “Is Active” is False and “Access Level ID” is not blank and got no records. I double checked by just filtering for Is active = false, and then sorted ascending and descending on Access Level, and they’re all blank.

There's been some known issues with the Amazon cloud where they store documents. That may have contributed to the issue.

BTW, what I find interesting is that the count under setup> customer info doesn't match when I go to the People tab and filter for Active, grouping by license. In my setup, it shows 97 Work licenses, but in my People tab it shows 86. I believe the amount it's showing in the Setup is incorrect.

It seems that if I assign an Issue now to an external user (Review license), they do not receive an email that they've been assigned to an issue. I thought in the past that they did. Has something changed or has it always been like that?

Hi Tim, That's standard in "Queue Setup" for each project. Once set up, users can send an email to that email address and it will create an issue for that project. (you set up a unique email address for each project). Greg

Dags, This may not be perfect, but it's easy. Assuming once it's been changed to "Dead" that no one updates it, could you filter for project status = "Dead" and Last Update Date = Last Month? Greg

I'm not sure I understand completely, maybe someone else will, but, when you say there is an option in the report to do a Sponsor Update, Is this a custom field? I'm not aware of a field for that. And, are you saying that you are updating these field "in-line" in the report, but then your changes ...

I'm not sure this will help you, but there is a field in the Project Table to report on (and we use it in our Project View) that's called "Shared With". This shows all the people shared on the project.

I just got notification of an incident. Incident Update Workfront Trust Current Status: Service Disruption - SEV 1 Started: 3/1/2017 5:18pm (-0700) Resolved: Affected Infrastructure Components: Workfront Status Locations: CL01, CL02 Update: The Workfront service is currently unavailable. Users ...

So, is the exact email event you're referring to the one under "Assignment" named: "Task Assignment to Task Assigned To"? Under Setup>Email>Notifications>Event Notifications, look for the "Name" of the event.