Thanks for the suggestion!!!

Hello, is it possible to get reporting on proof decision reasons? Currently one of our proof decisions has various reasons under the decision including a text box for additional information needed at the time of decision (specifically an assigned approval number.) Would it be possible to pull a repo...

Thank you!

I am our system admin - I have reporting on my Proof HQ dashboard that tells me the average Proofs Created, Versions per Proof, Turnaround Time, First Activity Time, Percentage of Late Proofs and Average Comments & Replies. I am trying to add this report to my director's profile so he can view it a...

I think it varies depending on your needs and type of marketing. Our internal agency handles everything from social media to direct mail to video production and the process varies for each. For example, our UX/UI development campaign is significantly more robust than our social media campaigns. Ther...

Allison, should I file a ticket for deadlines/owners not populating in Workfront or is that just not part of the plugin at all? If it's not currently able to transfer that info, will there be updates to the app in the future where this will be available. I am just not sure why only some of the infor...

Huh that's odd. I started with cc2021 and it's working fine in all apps but I just can't get the owner and deadline to pop. Maybe try to uninstall and try again? Thanks for the heads up though!! 

Hello, it took me forever to figure this out!You actually have to create a "Project" and select the option "Publish as Help Request" in the Queue Details section. Not sure if you are using the new experience but the screen shot below is where to find it. (One thing to mention is the "Queue Details ...

I believe you can do this via Workfront Proof>Contacts (previously ProofHQ or PHQ) You will click the three little dots on the rights side to edit. You can also go through Workflows>Users but only users will show there. Hope this helps, good luck!

Has anyone been able to get deadlines and proof owners to populate in assigned queues when submitting a proof via the Adobe Plugin for Workfront? I can see the proofing workflow includes the date and owner but once assigned that info is not visible to the approver. Thanks!