Current Workfront Approval Workflow: User Submits Ticket via Request Queue - Status: NewTicket Assigned Out - Status: In ProgressTicket Complete - Status: Complete-Pending ApprovalUser either: 1) Approves OR 2) Declines Approval - resets status to In Progress With the Workfront JIRA Integration, our...

Current Issue: Currently we have users with accounts in multiple instances – causing confusion/bad user experience when navigating between them. This also causes an undue burden for the System Administrator, in particular if the users are not synced with the Active Directory. Suggestion: Allow a ...