Proposed Platform Functionality for Managing Users in Multiple Instances

[#1]

Current Issue: Currently we have users with accounts in multiple instances – causing confusion/bad user experience when navigating between them. This also causes an undue burden for the System Administrator, in particular if the users are not synced with the Active Directory.

Suggestion: Allow a user the ability to select an instance for which they need access to via a landing page, or profile selection page prior to entering the required instance (i.e. Gmail account landing page).

[#2]

I'm not sure how common this is, but we have many users that are members in multiple instances; this functionality would create efficiency for users to toggle between instances without logging out. Users have expressed the frustration of managing multiple usernames/passwords.