When I select custom data in the Kickstart export, it gives me all kinds of objects not related to custom attributes on the Issue – our customizations to issues, statuses, priorities, and so on. It doesn't give me Issue information at all, just custom data. I am not aware that any of that data relat...

Hi: I've updated information using KickStarts – but I can't figure out how to work with custom attributes using a Kickstart. Doug is great and represents a really helpful toolset. If I had budget for anything, I would have called him first L Eric

Hi: Let's say I need to add/modify data for a custom attribute for a issue. I have a custom attribute called "Widget" that is a number. How do I export the data in WorkFront in such a way that I can update the "Widget" attribute and then upload that data, so that WorkFront issues are updated? I hav...

Rob is right, use different browser types simultaneously or use Chrome's incognito mode. That's the only way I've been able to do that. Thanks! Eric

Eric – how do you fix hours that roll into "Project Time" when someone deletes a task that has hours charged to it? Thanks! The Other Eric

Hi: We create a program, and then create lots of projects that we associate with the program. To get finances, we create a report that adds up the financials from every project in that program. That's what we do. Does that help at all? Thanks, Eric

Hi: I think the only relationship between the ‚Äö√Ñ√∫Work On It‚Äö√Ñ√π or ‚Äö√Ñ√∫Done‚Äö√Ñ√π or ‚Äö√Ñ√∫Done with my part‚Äö√Ñ√π button and task status occurs when someone clicks ‚Äö√Ñ√∫Done‚Äö√Ñ√π. That changes the task status to Completed. I don‚Äö√Ñ√¥t think clicking ‚Äö√Ñ√∫Work On It‚Äö√Ñ√π or ‚Ä...

Hi: Let me make some statements - let me know what doesn’t make sense: 1. When you assign one resource to a task, that resource is the default assignment; 1. When you assign multiple resources to a task, you can pick which of the resources is the Primary Assignment; 1. The primary assignment s...

Oh good idea. I bet that is it. Thanks! Eric

I ran it on my entire range of active projects and no task has any additional duration caused by PTO. I've got to look into that more, because that doesn't sound even close to being right. :)