Welcome to our community, Erin! I'm excited to see you aboard here. I've personally used Credit Karma for a few years now, and love what you folks do! I hope you feel comfortable to reach out to the Community, or even our Support teams (Customer Care to begin with) if you run into any trouble or hav...

Hey Eric, Kick-starts are import only, they cannot update an object. However, what you *can* do is remove a custom form (category) from an issue, and re-add it via a kick-start, with the appropriate data. Custom fields are always referenced in reports, views, filters, and kick-starts with the DE: de...

Hi Elizabeth, Eric is correct. We have 5 server clusters, with our 4th one located in our EMEA area (London and Poland if I remember correctly). However, we utilize a caching tool called Akamai, where it's a cloud based service that caches static content, so really the only delay is pulling live dat...

Hey everyone, I figured it's high time I posted here, as I intend on becoming a bit more active with our community. I started life at AtTask in May of 2013. When I finished my training, I came in on a Friday to wrap up my last day of shadowing, and our only night person found it necessary to take a ...