Expand my Community achievements bar.

Type
  • All
  • Questions
  • Discussions
  • Ideas
  • Blogs
Filter by user contributions
  • That is correct. It sounds like your request queue is not configured to take full advantage of routing rules. Using routing rules is always advised. This allows you to make a queue broadly accessible to many/all users and depending upon the queue topic they select to submit their request, it is rout...

    Type

    Questions

    Views

    603

    Likes

    0

    Replies

    1
  • Yes, I was informally using the term "parent" to indicate the record (task or issue) to which the assignment belongs. The new shared column described above will display all users assigned, whether it's a task or an issue. It does not look at any parent/child task relationships. 

    Type

    Questions

    Views

    987

    Like

    1

    Replies

    2
  • If you only need/want to display all User assignments (ignore role-only and team assignments) of the parent task or issue in an assignment report: 1. add below text mode to a new column in your assignment report:  displayname=All Assignments listdelimiter=<div> listmethod=nested(task.assignments).li...

    Type

    Questions

    Views

    992

    Likes

    0

    Replies

    4
  • It depends on what kind of report you are making. It looks like a Task report. If so, everything you've listed can be done out of the box. If this task report is meant only for parent tasks as mentioned in the earlier thread, you can include "Task >> Parent ID = is blank" in your filter rule.

    Type

    Questions

    Views

    939

    Likes

    0

    Replies

    2
  • I am presuming that your goal is to pull in all assignees of the task or request from which the assignment was created, and not just the assignment assignee? (e.g. if three users are assigned to one task, that generates three assignment records with one assignee each) The assignment-specific assigne...

    Type

    Questions

    Views

    1.0K

    Like

    1

    Replies

    6
  • Adding inline search to the New Request pill was a big improvement, but agree that it doesn't address the challenges shared above. We ended up creating a "Request Directory" custom section in our Requests landing page, so users can scroll the various queues, groups, or topics along with relevant des...

    Type

    Ideas

    Views

    526

    Likes

    0

    Replies

    0
  • I raised this question back in 2018 (almost to the day! - five years has really flown by...)The same question was raised again in 2022 by another user, and at that time a workaround was identified to enable line breaks in calculated fields.I'm linking to that newer thread from here for any users who...

    Type

    Questions

    Views

    745

    Likes

    4

    Replies

    0
  • Nice work, Ross!(don't forget to mark your own answer correct so you get the credit )

    Type

    Questions

    Views

    412

    Likes

    0

    Replies

    0
  • Not sure if I understood correctly, but will take a stab: - A project is opened and there are 10 tasks assigned to "Graphic Designer" role. - "User X" (no job role assigned) is assigned to those 10 tasks. - Because User X doesn't have the Graphic Designer role assigned to them, each task now has 2 a...

    Type

    Questions

    Views

    419

    Like

    1

    Replies

    2
  • The "Misc Action" module makes this easier than the "Custom API" module does, but either can work. "Misc Action" would look like this: If you must use Custom API call module, you need to pass the arguments as JSON in the request body; not as parameters in the query string:    Good luck!

    Type

    Questions

    Views

    623

    Likes

    3

    Replies

    2
Sort by
  • Recently earned
  • Unearned first
  • A-Z
  • Z-A
Affirm 50 6/20/23 Earned by 243 People
Originator 10/14/22 Earned by 35 People
Shape 10 10/14/22 Earned by 144 People
Boost 250 9/30/22 Earned by 198 People
Affirm 25 9/30/22 Earned by 398 People
Ignite 20 9/30/22 Earned by 818 People
Springboard 8/31/22 Earned by 789 People
Bedrock 8/31/22 Earned by 179 People
Validate 1 8/31/22 Earned by 15,778 People
Seeker 8/2/22 Earned by 654 People
Engage 1 8/2/22 Earned by 1,065 People
Establish 8/1/22 Earned by 4,300 People
Contributor 2 8/1/22 Earned by 304 People
Contributor 8/1/22 Earned by 1,088 People
Affirm 10 8/1/22 Earned by 679 People
Affirm 5 8/1/22 Earned by 1,110 People
Affirm 3 8/1/22 Earned by 1,656 People
Affirm 1 8/1/22 Earned by 6,056 People
Boost 100 8/1/22 Earned by 509 People
Boost 50 8/1/22 Earned by 923 People
Boost 25 8/1/22 Earned by 1,660 People
Boost 10 8/1/22 Earned by 3,729 People
Boost 5 8/1/22 Earned by 6,597 People
Boost 3 8/1/22 Earned by 9,926 People
Boost 1 8/1/22 Earned by 21,268 People
Shape 1 8/1/22 Earned by 2,737 People
Give Back 200 8/1/22 Earned by 265 People
Give Back 100 8/1/22 Earned by 461 People
Give Back 50 8/1/22 Earned by 865 People
Give Back 25 8/1/22 Earned by 1,788 People
Give Back 10 8/1/22 Earned by 4,387 People
Give Back 5 8/1/22 Earned by 8,651 People
Give Back 3 8/1/22 Earned by 13,931 People
Give Back 8/1/22 Earned by 34,081 People
Ignite 10 8/1/22 Earned by 2,146 People
Ignite 5 8/1/22 Earned by 5,190 People
Ignite 3 8/1/22 Earned by 9,458 People
Ignite 1 8/1/22 Earned by 38,603 People
Applaud 50 8/1/22 Earned by 521 People
Applaud 25 8/1/22 Earned by 1,151 People
Show more