ok, but there's no "pushNotification.click" eventType or something like that?

Hi!  I would like to better understand how to differentiate between "push clicks" and "push opens" in the AJO Push Tracking dataset. I see that the pushTracking.applicationOpened event tracks when a user opens the application from a push notification. However, even when users interact and click with...

ok. I tried all steps from image but still not working. I'll reach CSM. Thanks!

Thanks David. This feature must be enabled or just following those steps is enough? None from support side can give me an answer regarding that Limited Feature. Does it have an specific name?

SOLUTION - the appID in profile was pointing another app that was not the one configured in the push channel surface. For example, profile's app id was pointing A for android and the push channel surface had B for android.

Hi,The client launched an API triggered push campaign in production, but the push notifications are not being sent due to a "PushNoValidTokenFoundForApps" error. The same campaign was previously published in the development environment and worked without issues.Has anyone encountered a similar situa...

Hi! Client created an email transactional-type campaign, and during configuration, if "Create New Profile" is not selected, the system throws an error saying the profile doesn’t exist if the profile does not exists in AEP/AJO. Questions: . Is it possible to send emails without having a profile creat...

Just to clarify - there was already a DMARC record configured for the parent domain before I created the subdomain. Now, I see that the subdomain shows a “Yes” for DMARC. Given that, can I safely omit the additional DMARC setup (the one from image) and continue with the channel surface configuration...

ok, it's working, we used parent domain to add the "notificaciones" alias. The subdomain was created successfully—we’ve already set up the channel surface, sent a test, and everything is working well.. However, when I click on the subdomain, I now see a new DNS record that wasn’t there before. Shoul...

ok so you mean going to the parent domain (aaa.ar) and create there the CNAME record like this? Isn't there any risk? thanks