It still won't allow me to open the document, I posted more information one what I'm seeing now.

Then it asks me to download another package:  And I've tried to download all of them but it won't allow me to download anything. Is there anyone I can send this to from Adobe who can simply convert this for me?  

Hello, I've tried everything I'm capable of doing to convert this file I received from my old overseas bank. I get the following message when I try to open it: I have a MAC computer and when I try the prompt to the first suggested resolution, I am unable to send the file. I would just really appreci...