Hi Ashish,   - How can we check the number of db connections in ACC?   Ans: If you are using postgres, you can check postgres DB reports or run following query, for count of DB connections:   SELECT sum(numbackends) FROM pg_stat_database;   - How can we check the user is inactive or not in ACC?   An...

Hi,   Delivery logs are synced asynchronously between enhanced MTA and Campaign instance. Please wait for 2-3 days to see if any of these proofs broadlog get marked as failed. If it doesn't then it would mean that the delivery was received correctly by the recipient domain MX server but due to some ...

Frontal Servers are like web servers that handle the tracking, mirror pages, and delivery.   Tracking, Mirror pages, and images are generally hosted on Frontal Servers, so the apache access requests can be handled at the web server level and they do not increase the load on the application server.  ...

Hi Julien, I tested the Proof of AEM template synced delivery, and for me, the prefix is getting added correctly.I tested it on Build 9346. I would recommend checking Proof properties under Delivery properties, o check if the right prefix is configured or not.   Thanks,Deepika

Hi Swapnil, In ACC index disabling can happen at DB or schema definition level.I don't think we can do it at runtime in workflows. Thanks,Deepika

Hi, As per the following documentation, Define interactive content in Adobe Campaign Classic | Adobe Campaign, AMP package should be deployed on both Control and Execution Instance of Message Center, for it to work. I would recommend logging a ticket, if you face errors when using AMP. Thanks,Deepik...

Hi, You can increase the memory used by workflow by increasing the value of "maxMB" in serverconf file, under javascript&colon; <javaScript maxMB="512" stackSizeKB="8"/> Thanks,Deepika 

Hi, You can refer to the report: "Tracking indicators" for the domain-wise breakdown of Opens/clicks.The Microsoft domain should represent outlook recipients. Thanks,Deepika

Hi Rajiv,  You can copy and paste the file: nlclient_cnx.xml from the path "C:\Users\<user name>\AppData\Roaming\Neolane\NL_5", from the old machine to the new one. All your connections will get imported to the new machine. But since passwords are cached, they will not be migrated. Thanks,Deepika