Hi,
Following are the metrics that get synced from Campaign Classic to Analytics:
Adobe Campaign SentAdobe Campaign OpenedAdobe Campaign ClickedAdobe Campaign ProcessedAdobe Campaign DeliveredAdobe Campaign Unique OpenAdobe Campaign Unique ClickAdobe Campaign UnsubscribedAdobe Campaign Total Bou...
Hi,
Delivery picks up the offer only from the LIVE environment and not Design.
You can use Preview Tab in Offer space and Offer, for testing an offer for a recipient in the Design Environment.
Thanks,
deepika
Hi,
For fixing the error:
Error – Status Refused. Failed to identify the developer account, please check your ID and password
Set the Project Key in Mobile Application in ACC, to match the Server Key set up on GCM.
Thanks,
Deepika
Hi,
ACS does not allow customizing the sender address, as the sender address used in deliveries should be properly delegated and configured on the ACS instance.
Thanks,
Deepika
Hi Rutuja,
If on Admin Console your Org has both campaign Classic or Campaign Standard instances, then there is a chance that it could be part of PRIME offering.
To confirm please login into your Campaign Classic instance and check for ACS Connector.
For more details, please refer to: https://ex...
Hi Neelam,
Did the delivery was copied from some other workflow?
Have you tried creating the workflow from scratch and checking if the error appears?
Thanks,
Deepika
Hi Gayatri,
Please refer to the following SMS Technote for details related to the automatic reply sent to MO:
https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/sending-messages-on-mobiles/sms-protocol.html?lang=en
Thanks,
Deepika
Hi John,
Since this is ACS, JS functions will not work here.
I would recommend creating a workflow to update all "undefined" Delivery qualifications.
Thank,
Deepika
Hi,
You can create a workflow, with query activity.
Set the resource as nms:delivery and targeting dimension as Routing(deliveryProvider).
Then you can set a filter on the External account name.
The result will show you the no. of deliveries that have been sent using the mentioned externa...