Hi Parvesh,   Unfortunately your suggestion above has not worked for me.   We have the recipient table which is linked to our customer table using our own custom customerId field. We send our emails from the customer table but I can only get the web app url to work from an email when I use the prima...

I am using ACC v7 and have setup a web application that uses the survey module to enable customers to provide extra information about themselves. The survey successfully submits the information and this information can be viewed in the responses. However, I can't find a way to link each response bac...

**bleep** unions  thanks for persevering with me as your solution has worked now that I've removed the union. Thanks for your help.

 Hi Marcel, The campaign workflow takes two customersscreenshot1.jpgsplits 50% to the subset which is assigned a segment codescreenshot2.jpgand the remaining 50% to the complement which has a different segment codescreenshot3.jpgThe javascript activity is emptyThe Delivery is set to New, created fro...

Thanks for your reply Marcel. Although I was able to implement your suggestions, the result was the same in that both groups of customers are given the same delivery label and delivery code. In the target data I can see customers are being assigned different segment codes depending on which segment ...

We have two groups of customers who are being emailed the same html, so it make sense to send them the same email delivery that contains this html. But we want to track the email engagement of each group separately. To achieve this we currently create two email deliveries with two different delivery...

Hi @Sukrity_Wadhwa  Our email designers are working through the suggested code changes and will be testing to ensure changes provide us with a solution. I will let you know how the testing goes. Thanks.

We use <!--[if mso]> html coding in our emails to display content only when the email is opened with the Microsoft Outlook Client. However Adobe Campaign doesn't identify the url and therefore does not track the url. Are there any ways to get Adobe to recognise the url or is there alternative html c...

Thanks @_Manoj_Kumar_  From looking at all of the userAgent fields there doesn't seem to be an obvious way to identify Apple Mail users. Therefore how would you use these fields to identify these customers, eg where device = iphone and operating system family = iOS. In this example the customer coul...

We currently use analytics providers to identify and report on which of our Adobe Campaign (v7) customers open their emails on Apple Mail. Is there a way to identify these same customers through Adobe Campaign? Thanks