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akwankl
akwankl
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  • Hi @Anuhya-Y,  Would you know if this is something the product team is looking to address? I would think this would be quite a common issue across other customers too. Thanks.

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  • Hi @_Manoj_Kumar_ , How do we only send push notifications to last login? My understanding is we can only send push notifications at a profile level, meaning all ECIDs under that profile. How do we only send to ECIDs that's last login to the account?

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  • Hi there, I was always under the impression that Read Audience is mainly for a one-time use, but then I came across the option and article that it can be scheduled (daily, weekly, monthly, doh!).  So just wanted to confirm a few things in case I might have misunderstood. I have a batch segment that ...

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  • Hi there, For Data Source upload, we want to correct some of the records that were uploaded from previous batches. Is it possible to delete old batches or delete records related to a specific date and evar?  Thanks.

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  • Hi all, This is becoming an increasingly bigger problem for our AEP instance. We've noticed that more and more profiles are getting merged together due to common ECIDs, meaning customers would login to different accounts with the same ECID browser and as a result the profiles are getting merged toge...

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  • Hi,  Just wanted to confirm if this will indeed keep the person who arrives at 9:01pm in the journey and move forward at 9am next day?  As a Condition to me would seem like it's supposed to exit people out of the journey if they don't meet certain criteria, in this case, if current time is not betwe...

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  • Hi there, Just wondering if there's any official time expectation on when a file is uploaded via Data source FTP upload, versus via Data Insertion API. For example, if I upload a file / submit through Data Insertion API, how long can I expect to see the data show up in AA reports? Thanks. 

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  • Hi there, I am wondering if there is a way for AJO to determine the best communication method to reach out to customers? For example, we have 3 channels enabled in AJO - Email, Push, SMS. Right now, we have to use 3 different "actions" in the journey to send them out. Is there a way AJO can prioriti...

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  • Hi there, My understanding is that any newly created segments will need to wait for the next segment evaluation time in order to be used for activation/AJO. Is there a minimal time that the segment need to be created prior to the evaluation time in order to be used? For example, the new segment need...

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  • Thanks @Kumar_Saurabh_ , So if two profiles are mistakenly stitched together by a single ECID (the ECID logging into multiple accounts), the only way to "unstitch" that profile would be to delete the ECID through data lifecycle API so that the identityMap would separate?  Thanks.

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