My org pushes segments via workflows from Adobe Campaign Standard (ACS) into Adobe Audience Manager, which then sends to FB, etc. Newer CRM solutions have direct integrations into FB audiences, etc, but as noted, ACS requires use of an additional platform to get the data there.

I have asked Adobe about this before to see if it can be added, but they have not added it. for whatever reason, adobe seems unaware / not interested in adding this metric despite it being one of the key metrics in email marketing.

Inserting a video directly into the email body is usually something done via widgets from Live Clicker (who we use) or Movable Ink. It does work, but there are downsides, such as the inability to make a video clickable to your website or to receive video view data to know how many users have watched...

I am glad to see this posted, as i wasnt sure if it was just my browser. Yes, every day when I try to log into ACS on Chrome I get a bad request and need to delete my cookie/browser history, which then loses all of my ACS personalization as you said. It is super annoying. No issues with any other so...

Not sure if this is exactly what you are looking for, but to see the "Hot Clicks" for a delivery, you need to go into that delivery > click on the top right "chart icon" > select Hot Clicks. It will then open up the Heat Map for that specific delivery. You can do that for each delivery to compare 2 ...

Hi @Katerina1 , most brands that want to embed video in a newsletter pay services like Movable Ink or Live Clicker, as they have code that allows this to work for various email clients or default images to be seen in other clients.

I am unable to get the rich push image to display in a push notification. Can someone let me know what I am doing wrong? Also, what are the height and width dimensions for the rich push image? I dont see that listed anywhere in ACS documentation. 

Yes! I too have seen about a 25% or more drop in open rates starting in October. I actually thought we might have been having a deliverability issue so we've been putting a lot of effort into figuring out what that could be. Adobe then said it may be a platform bug. I don't know what the issue is ye...

My understanding is that you can only feed ACS data into AA reporting suites if you hire Adobe professional services. We have literally been scoping this out over the past few days and I was told it would be about 30 hours of work (some onshore ad some offshore). If there is a way to do this without...

I am looking for the IP addresses we use for email, and thought i could find it in my profile but dont see how. Nothing on the support site as far as I can tell. Does anyone know where to look?