since ‎16-09-2020
‎13-11-2020
mbkass
Level 1
Re: Open rates dropping since early October
Avatar

mbkass

mbkass
- Adobe Campaign Standard
Yes! I too have seen about a 25% or more drop in open rates starting in October. I actually thought we might have been having a deliverability issue so we've been putting a lot of effort into figuring out what that could be. Adobe then said it may be a platform bug. I don't know what the issue is yet, but my open rates are still way down.

Views

114

Like

1

Replies

2
Re: Adobe Campaign Standard and Adobe Analytics integrati...
Avatar

mbkass

mbkass
- Adobe Campaign Standard
My understanding is that you can only feed ACS data into AA reporting suites if you hire Adobe professional services. We have literally been scoping this out over the past few days and I was told it would be about 30 hours of work (some onshore ad some offshore). If there is a way to do this without their help, I am all ears too.

Views

83

Likes

0

Replies

0
Where can i find my list of IP Addresses?
Avatar

mbkass

mbkass
- Adobe Campaign Standard
I am looking for the IP addresses we use for email, and thought i could find it in my profile but dont see how. Nothing on the support site as far as I can tell. Does anyone know where to look?

Views

121

Likes

0

Replies

2
How to adjust the "week" time frame in dynamic reports?
Avatar

mbkass

mbkass
- Adobe Campaign Standard
When I use the dimension "week" to see how many sends, opens, etc I have over the course of multiple weeks, Campaign organizes my weekly volumes on a Tuesday to Monday "week" timeframe. I would like to change this to "Monday to Sunday". Can someone please explain how I do that? Note that I am not talking about manually selecting specific dates, as it s easy to select a Monday - Sunday period that way. I am talking about when you pull in the dimension "week" into a dynamic report - I want to chan...

Views

106

Likes

0

Replies

0
Pivot Delivery Summary dynamic report by "Week" + Specific Country
Avatar

mbkass

mbkass
- Adobe Campaign Standard
I am able to take the delivery summary report that contains any metric of my choice (sends, opens, clicks, etc) and pick a dimension like "week" in order to see all email channel metrics by week over a specific time period (e.g. one year). However, I would like to pick a specific country (e.g. Japan) and see those weekly results, instead of seeing it for all countries. I could take the country dimension and place it inside each week, but that would end up showing me results for all 200+ countrie...

Views

131

Likes

0

Replies

1
Re: Android push - high priority vs normal priority?
Avatar

mbkass

mbkass
- Adobe Campaign Standard
Hi Dhanesh, that articles explains how to change the priority but it doesn't include any thought leadership as to how common it is, how effective it is, and examples of how real-life brands have used it. I'm hoping that anyone in the community who has actually used "high priority" or has seen it used instead of the default can share their experience.

Views

120

Likes

0

Replies

0
How to create YOY line charts in dynamic reports?
Avatar

mbkass

mbkass
- Adobe Campaign Standard
I use line charts over time to show how email sends, opens, clicks, etc grow over the past 2 years. I would like to instead create a Year over Year line chart that would show one line for 2019 and another for 2020 (by week over time). I dont see how to do that. Anyone know how or if it can be done?

Views

146

Likes

0

Replies

1
Android push - high priority vs normal priority?
Avatar

mbkass

mbkass
- Adobe Campaign Standard
For Android users, you can set your push notification as normal priority (the default) or high priority. We've only been sending as normal priority. Has anyone sent high priority or have any insights as to how common / effective it is to do that? https://firebase.google.com/docs/cloud-messaging/concept-options#setting-the-priority-of-a-message

Views

133

Likes

0

Replies

2
Re: Email send summary
Avatar

mbkass

mbkass
- Adobe Campaign Classic
Here is how I do this: 1) Select the "delivery summary" OOTB report2) Drag into the columns the metrics you want to see such as sends, opens (unique, total), clicks (unique, total), unsubs and any bounce metrics you;d like. Then also drag in the "rate metrics" (open rate, click rate, unsubs rate, bounce rate metrics of your choice)3) In the first column where normally your campaign name or delivery name would be, drag in the "Time" metric of "Week" or "Month" depending on which you want to use. ...

Views

88

Likes

0

Replies

0
Push delivery summary - filter results by device?
Avatar

mbkass

mbkass
- Adobe Campaign Standard
Using the delivery summary OOTB report within my push "folder", i can choose a date range and generate results for all campaign or delivery metrics of my choice. However, for push, I would like to see a subset of results by Android vs iOS (e.g. sends, opens, etc). There is a "device" metric but it doesnt seem to do this. Any advice on how to do that?

Views

132

Likes

0

Replies

0
Re: How to add delivery date to a report
Avatar

mbkass

mbkass
- Adobe Campaign Standard
I wish Campaign had delivery date too. In lieu of that, we name all of our campaigns and deliveries by putting year/month/date at the front of the name so you can export out of Campaign into another tools and use the name field to sort by date. But I hear you.

Views

106

Likes

0

Replies

0
Likes from