mbkass

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Joined the community 16-09-2020 9:20:44 AM

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Re: Chrome Login Issues with ACS "Bad Request" - Adobe Campaign Standard

I am glad to see this posted, as i wasnt sure if it was just my browser. Yes, every day when I try to log into ACS on Chrome I get a bad request and need to delete my cookie/browser history, which then loses all of my ACS personalization as you said. It is super annoying. No issues with any other software we use. Hope Adobe can address this.

118

Re: Hot click - Adobe Campaign Standard

Not sure if this is exactly what you are looking for, but to see the "Hot Clicks" for a delivery, you need to go into that delivery > click on the top right "chart icon" > select Hot Clicks. It will then open up the Heat Map for that specific delivery. You can do that for each delivery to compare 2 deliveries in an A/B test. Does that help?

116

Re: Video into a newsletter. - Adobe Campaign Standard

Hi @Katerina1 , most brands that want to embed video in a newsletter pay services like Movable Ink or Live Clicker, as they have code that allows this to work for various email clients or default images to be seen in other clients.

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Re: Rich push message hosting - Adobe Campaign Standard

Hi @Sukrity_Wadhwa , sorry, but i dont undestand your response. What does Accepted mean?

403

Rich push not working - Adobe Campaign Standard

I am unable to get the rich push image to display in a push notification. Can someone let me know what I am doing wrong? Also, what are the height and width dimensions for the rich push image? I dont see that listed anywhere in ACS documentation.

216

Re: Rich push message hosting - Adobe Campaign Standard

Hi there - this was put on the backlog 14 months ago. Has this been enabled yet?

435

Re: Open rates dropping since early October - Adobe Campaign Standard

Yes! I too have seen about a 25% or more drop in open rates starting in October. I actually thought we might have been having a deliverability issue so we've been putting a lot of effort into figuring out what that could be. Adobe then said it may be a platform bug. I don't know what the issue is yet, but my open rates are still way down.

332

Re: Adobe Campaign Standard and Adobe Analytics integrati... - Adobe Campaign Standard

My understanding is that you can only feed ACS data into AA reporting suites if you hire Adobe professional services. We have literally been scoping this out over the past few days and I was told it would be about 30 hours of work (some onshore ad some offshore). If there is a way to do this without their help, I am all ears too.

317

Where can i find my list of IP Addresses? - Adobe Campaign Standard

I am looking for the IP addresses we use for email, and thought i could find it in my profile but dont see how. Nothing on the support site as far as I can tell. Does anyone know where to look?

427

How to adjust the "week" time frame in dynamic reports? - Adobe Campaign Standard

When I use the dimension "week" to see how many sends, opens, etc I have over the course of multiple weeks, Campaign organizes my weekly volumes on a Tuesday to Monday "week" timeframe. I would like to change this to "Monday to Sunday". Can someone please explain how I do that? Note that I am not talking about manually selecting specific dates, as it s easy to select a Monday - Sunday period that way. I am talking about when you pull in the dimension "week" into a dynamic report - I want to chan...

251

Pivot Delivery Summary dynamic report by "Week" + Specific Country - Adobe Campaign Standard

I am able to take the delivery summary report that contains any metric of my choice (sends, opens, clicks, etc) and pick a dimension like "week" in order to see all email channel metrics by week over a specific time period (e.g. one year). However, I would like to pick a specific country (e.g. Japan) and see those weekly results, instead of seeing it for all countries. I could take the country dimension and place it inside each week, but that would end up showing me results for all 200+ countrie...

298

Re: Android push - high priority vs normal priority? - Adobe Campaign Standard

Hi Dhanesh, that articles explains how to change the priority but it doesn't include any thought leadership as to how common it is, how effective it is, and examples of how real-life brands have used it. I'm hoping that anyone in the community who has actually used "high priority" or has seen it used instead of the default can share their experience.

308

How to create YOY line charts in dynamic reports? - Adobe Campaign Standard

I use line charts over time to show how email sends, opens, clicks, etc grow over the past 2 years. I would like to instead create a Year over Year line chart that would show one line for 2019 and another for 2020 (by week over time). I dont see how to do that. Anyone know how or if it can be done?

320

Android push - high priority vs normal priority? - Adobe Campaign Standard

For Android users, you can set your push notification as normal priority (the default) or high priority. We've only been sending as normal priority. Has anyone sent high priority or have any insights as to how common / effective it is to do that? https://firebase.google.com/docs/cloud-messaging/concept-options#setting-the-priority-of-a-message

321

Re: Email send summary - Adobe Campaign Classic

Here is how I do this: 1) Select the "delivery summary" OOTB report2) Drag into the columns the metrics you want to see such as sends, opens (unique, total), clicks (unique, total), unsubs and any bounce metrics you;d like. Then also drag in the "rate metrics" (open rate, click rate, unsubs rate, bounce rate metrics of your choice)3) In the first column where normally your campaign name or delivery name would be, drag in the "Time" metric of "Week" or "Month" depending on which you want to use. ...

284

Push delivery summary - filter results by device? - Adobe Campaign Standard

Using the delivery summary OOTB report within my push "folder", i can choose a date range and generate results for all campaign or delivery metrics of my choice. However, for push, I would like to see a subset of results by Android vs iOS (e.g. sends, opens, etc). There is a "device" metric but it doesnt seem to do this. Any advice on how to do that?

295

Re: How to add delivery date to a report - Adobe Campaign Standard

I wish Campaign had delivery date too. In lieu of that, we name all of our campaigns and deliveries by putting year/month/date at the front of the name so you can export out of Campaign into another tools and use the name field to sort by date. But I hear you.

255

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