Hallo @shelly-goel ,Is it maybe possible to do a download from the Workflow?I mean direct from here: 

Hello @shelly-goel, I don't know why this is so complicated but I stil don't have a complete export. The Execution logs are:Main resource ID;;Date;Message@xcHrYtLFgbSxN3N1wLZFeV2Ut1-80y2KyENoc0jYtymxYn2m6ksyuIwpE6ng_2vi5EJo1p0B7jKjnOTTgcXOlXffjLAyaPutEeyM6ntqAoMnjtqF;info;01/19/2021 4:34:42 PM;Expor...

Hello @shelly-goel, I am still not able to make a download of the workflow. I am getting an error by exporting while I have foloowed all the steps that you advised before: 

Hi, Is it possible to add a  promotional video in a newsletter?  Kind Regards,Katerina 

Hello @shelly-goel, thanks a lot for helping. I have followed all the steps but I get a download like this one:  Which gives me this by opening it:  What do you think that is going wrong? Kind Regards,Katerina 

Hello @shelly-goel, well I am following these steps by I don't get there. Maybe I am filling the wrong information. I can not find and select the workflow that I want to download. Can you maybe help me by explaining what do I need to fill into the following?: 

Hello @shelly-goel,Thank you very much for responding to my question. My case is the third one. So, I need to download an existing workflow which includes the newsletter recipients.Hereby the workflow that I mean:   Thank you in advance for your help. Best Regards,Katerina

Hi, Does anybody knows how can I download a workflow with the newsletter recipients?Do I need to create a new workflow for that? 

Hi Craig, Thank you very much for your quick response. I don't have the ticket numbers as I never received a confirmation of them. I indeed need another IP address whitelisted so that I will be able to log into my Campaign account. Could you support me with this? I indeed use ACS. Thank you in advan...

Hi Craig,