Hello @shelly-goel, I am still not able to make a download of the workflow. I am getting an error by exporting while I have foloowed all the steps that you advised before:

Hello @shelly-goel, thanks a lot for helping. I have followed all the steps but I get a download like this one: Which gives me this by opening it: What do you think that is going wrong? Kind Regards,Katerina

Hello @shelly-goel, well I am following these steps by I don't get there. Maybe I am filling the wrong information. I can not find and select the workflow that I want to download. Can you maybe help me by explaining what do I need to fill into the following?:

Hello @shelly-goel,Thank you very much for responding to my question. My case is the third one. So, I need to download an existing workflow which includes the newsletter recipients.Hereby the workflow that I mean: Thank you in advance for your help. Best Regards,Katerina

Hi Craig, Thank you very much for your quick response. I don't have the ticket numbers as I never received a confirmation of them. I indeed need another IP address whitelisted so that I will be able to log into my Campaign account. Could you support me with this? I indeed use ACS. Thank you in advance. Katerina

Hi Craig,