Hello, In the database cleanup workflow, when XtkCleanup_NoStats is set
to 0, it does a "RDBMS statistics update".What does it mean exactly? Is
it some kind of vaccum? I am running ACC on a Oracle DB. So no vaccum
functionnality.Any idea? Thank you,
Hello Thibault, You generally get this error when the template is not
existing on the RT instances. (check with support if they can find your
template of your RT instances)First, make sure you have published your
template. Can you display the publication date on your delivery template
view? Also check which RT external account are enabled on your markting
instance to check where the publications are done.If your template is
published, it means you're probably not using the right event type.Open
Hello David, it is scheduled every 1h but the scheduler does not have
any effect since it takes at least several hours, sometimes 1 day to be
completed so it never stop running. No error, but just slow apparently.
Hello,the native tracking workflow in charge of downloading and
consolidating the trackings logs retrieved from the mid that host
tracking process is launching: tracking -instance:<%= instanceName %>
-download -updateThat's all we know. Any idea in details what this job
actually do?We are always at least 24 hours late.No error in the audit.
We have checked the database and purged old data on large tables that
are related to delivery/tracking logs and deliveryStats.Checking the
database we don't ...
Hello David, I mean 2 marketing instances connected to one unique
database. Clearing local cache did not solve anything we had to import
package of schemas from both marketing instances. So that's why I am
guessing there are some kind of cached schemas on the marketing server.
Hello,Our architecture is based on 2 production servers both hosting a
marketing instance, connected to the one database.Sometimes, when
importing data schemas with the import package wizard on one of the
instances, it looks, like it is impacting the database correctly but not
the marketing instance on which it was not imported. It looks to me that
data schemas and forms are somehow cached somewhere on the marketing
instance as files.Do you know where/when/how? and how is it possible to
Hi Deb, thank you for your answer. We heard about the BCC solution, but
maintaining an inbox with the emails is not optimal for us regarding the
large amount of emails we will have to save. And we're not sure about
the impact of delivrability or time process; that's why we're a looking
for another way to save the content of emails..