roro_coeur

Re: RDBMS statistics update - Adobe Campaign 29-12-2021

Thank you Milan!

149

RDBMS statistics update - Adobe Campaign 27-12-2021

Hello, In the database cleanup workflow, when XtkCleanup_NoStats is set to 0, it does a "RDBMS statistics update".What does it mean exactly? Is it some kind of vaccum? I am running ACC on a Oracle DB. So no vaccum functionnality.Any idea? Thank you,

162

Re: Message center with event not covered - Adobe Campaign 15-12-2021

Hello Thibault, You generally get this error when the template is not existing on the RT instances. (check with support if they can find your template of your RT instances)First, make sure you have published your template. Can you display the publication date on your delivery template view? Also check which RT external account are enabled on your markting instance to check where the publications are done.If your template is published, it means you're probably not using the right event type.Open ...

155

Re: tracking workflow failing without details - Adobe Campaign 15-12-2021

We are hybrid, we are hosting the marketing instance and the mid is on adobe side (aws). We're on build V7 9032.

320

Re: tracking workflow failing without details - Adobe Campaign 14-12-2021

Hello David, it is scheduled every 1h but the scheduler does not have any effect since it takes at least several hours, sometimes 1 day to be completed so it never stop running. No error, but just slow apparently.

334

tracking workflow takes hours (sometimes more than 1d to be completed) - Adobe Campaign 13-12-2021

Hello,the native tracking workflow in charge of downloading and consolidating the trackings logs retrieved from the mid that host tracking process is launching: tracking -instance:<%= instanceName %> -download -updateThat's all we know. Any idea in details what this job actually do?We are always at least 24 hours late.No error in the audit. We have checked the database and purged old data on large tables that are related to delivery/tracking logs and deliveryStats.Checking the database we don't ...

351

Re: Data schema and input form cached on servers ? - Adobe Campaign 22-09-2021

Thank you denis that's clear for me now I did not know about this Regenerate selected schemas function! Yes, I meant 2 app servers connected to the same database.

260

Re: Data schema and input form cached on servers ? - Adobe Campaign 20-09-2021

Hello David, I mean 2 marketing instances connected to one unique database. Clearing local cache did not solve anything we had to import package of schemas from both marketing instances. So that's why I am guessing there are some kind of cached schemas on the marketing server.

284

Data schema and input form cached on servers ? - Adobe Campaign 20-09-2021

Hello,Our architecture is based on 2 production servers both hosting a marketing instance, connected to the one database.Sometimes, when importing data schemas with the import package wizard on one of the instances, it looks, like it is impacting the database correctly but not the marketing instance on which it was not imported. It looks to me that data schemas and forms are somehow cached somewhere on the marketing instance as files.Do you know where/when/how? and how is it possible to securely...

299

Re: Any solution to save message center mirror pages ? - Adobe Campaign 07-09-2021

Hi Deb, thank you for your answer. We heard about the BCC solution, but maintaining an inbox with the emails is not optimal for us regarding the large amount of emails we will have to save. And we're not sure about the impact of delivrability or time process; that's why we're a looking for another way to save the content of emails..

281

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