Hello Thibault, You generally get this error when the template is not existing on the RT instances. (check with support if they can find your template of your RT instances)First, make sure you have published your template. Can you display the publication date on your delivery template view? Also che...
Hello David, it is scheduled every 1h but the scheduler does not have any effect since it takes at least several hours, sometimes 1 day to be completed so it never stop running. No error, but just slow apparently.
Thank you denis that's clear for me now I did not know about this Regenerate selected schemas function! Yes, I meant 2 app servers connected to the same database.
Hello David, I mean 2 marketing instances connected to one unique database. Clearing local cache did not solve anything we had to import package of schemas from both marketing instances. So that's why I am guessing there are some kind of cached schemas on the marketing server.
Hi Deb, thank you for your answer. We heard about the BCC solution, but maintaining an inbox with the emails is not optimal for us regarding the large amount of emails we will have to save. And we're not sure about the impact of delivrability or time process; that's why we're a looking for another w...