since ‎02-03-2020
‎18-08-2020
davidkruh
Level 1
Re: How do I stop Adobe from "deleting" delivery repoerts?
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bobbyjss

MVP

bobbyjss
- Adobe Campaign Standard
Delivery and tracking logs are only stored for 6 months by default. If you want to extend the length these are retained, you'd need to speak to your CSM & TechOps to try and get this extended.

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Re: Why do some lines in my report say "deleted?"
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SatheeskannaK

MVP

SatheeskannaK
- Adobe Campaign Standard
Ok. In this case, move the delivery used aside from any transitions and put it on do not execute mode. This will keep the delivery keep showing on reporting. But incase if you're restarting the workflow with some updates then try create instance of same workflow and have the new delivery added.

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Re: My workflow stopped. What does this message in the lo...
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davidkruh

davidkruh
- Adobe Campaign Standard
pretty sure I figured it out. the workflow ran out of available contacts.

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Re: How to set a date along with individual activities query
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craigthonis

Employee

craigthonis
- Adobe Campaign Standard
Hi David, I'd recommend using the daysAgo or monthsAgo functions listed below in an advanced expression. This will allow you to select based on a date range that you feel is recent. https://docs.adobe.com/content/help/en/campaign-standard/using/managing-processes-and-data/filtering-data/list-of-functions.html Regards, Craig

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Re: How do I add an email address to an existing Audience?
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craigthonis

Employee

craigthonis
- Adobe Campaign Standard
Hi David, If your audience was created as a list, then yes you'll need to upload an updated version of the list versus an ad-hoc addition. Regards,Craig

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Re: Is there a way to send a text version of emails to co...
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craigthonis

Employee

craigthonis
- Adobe Campaign Standard
Hello David, As long as you create a text version of your delivery, the only other thing required would be to ensure that the email format preference field on the profile record is set to Text.From there that particular recipient should receive Text emails by default. Regards,Craig

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Re: Adobe Campaign Standard not displaying workflows
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craigthonis

Employee

craigthonis
- Adobe Campaign Standard
Hi David, Can you be a bit more specific? Is this happening with new or existing workflows? Have you tested from different computers or does anyone else on your end have access and can validate whether or not they are seeing workflows?

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