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Varun_Kalra
Varun_Kalra
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  • Hi Sambhav,This issue does not happen everytime in webview app, though we have seen it on some apps.Could you make sure that all the libraries are upto date and check if the issue reoccurs. If it still is there, then please log a support ticket with AAM customer care.Thanks,Varun Kalra

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  • Hi Santosh,I have not completely understood your question, though I can still provide you some info.You can refer to this doc for double checking the steps that you followed while implementing: Implementing AAM for Android As you stated, that implementation is done and SSF is enabled. So, if any AA ...

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  • Hi there,You need to ensure that sequence of calls firing on the page are in required order.Vis ID call should be first, then target and then AA call. Target will be able to deliver the experience if it receives the segment info prior to complete page load.If the segment qualification is being done ...

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  • Hi Nick,We do not have any option to set the TTL in Destination in AAM UI, we have start and end date to send segments to Destinations.Is that TTL on the actual destination's platform end? If yes, then mismatch in the TTL could be the reason.I would recommend you to raise a support ticket to get thi...

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  • Hi Nick,Are you checking the segment addressable audience in AAM? That will be sent to the s2s destination.Check this doc for more clarity: Addressable AudiencesWhich s2s destination is that? What is the lookback period that you have set at destination when checking the IDs received?Thanks,Varun Kal...

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  • Hi Nick,The demdex cookie which is default and is a third party domain cookie has a TTL of 180 days, since the value of demdex cookie and the aam_uuid cookie (first party domain) has the same value, so that should not exceed 180 days as well.Thanks,Varun Kalra

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  • It is supported on both Android and iOS, but that detailed step doc is available only for Android at present.You can refer to the same doc for your iOS app implementation.Thanks,Varun Kalra

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  • Hi there,That's correct, in mobile services UI you need to fill the host like that.For all other steps, check this doc:https://helpx.adobe.com/in/audience-manager/kb/implementing-aam-for-android.htmlThanks,Varun Kalra

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  • Hi Paul,You can share segments in AA to experience cloud, those will come to AAM. If you want to do that from scratch in AAM with some additional criteria, then following are the instructions:In AAM you will have to:1. Create a data source of type cross device if those are customer IDs that you woul...

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  • Hi Riccardo,You will not be able to edit the taxonomy of third party data folders.Provider will have to create a taxonomy at their end, and use their name in the top folder for those traits that they would like to share. Also, those folders should be placed under proper 3rd party folder from provide...

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