Hi,Since user management is made in Admin Console, you're best option would be in the Admin Console by export all users and then filtering the resulting CSV file to include only your ACS Production instance.To have the export menu at user level, you would need System Admin role. Otherwise with Produ...

HiUnfortunately, by default, when Campaign uploads the image it generates an unique image name and there is no option as in CampaigN Classic to conserve the name. What you might have to do is to contact Customer Care to see if the image could be renamed on the server, I've never made such request so...

HiIs your transactional email of type Real-Time or of type Profile. I suspect if it of type Profile. When you mentioned, live API payload, what do you mean by that? That's it is a true call from the 3rd party system acting as it should and at last minute you want to swap the email address to a test ...

Hi Vikash If you use typology rules for transactional message, you need to write the rules on the rtEventBroadLog and the rules will apply on the email address.You can't use rules applied on Recipient in Classic transactional messages but on real-time events it should workThanks Denis.

Hi,What you observe is weird, unless your campaign workflow does something wrong, a delivery execution does not update the recipient record. I would say that you have an automated process that load your recipients and this process is updating the blacklist fields or the recipient truly reports you a...

HI,Could you share your workflow and query definition? it's a very common use case remember that an email can fail to be sent or you could have people excluding from your target during delivery preparation by typology rules, meaning that email 2 audience might be less then email 1 audience as all th...

Hi there, Could you share your workflow and queries definition?

HiClassic isn't great for HTML editor, using the link, you'll be able to add the link behind the image but that's pretty much it, any other tags would have to be added in the HTML itself by navigating to the "Source" tab. Interested to know which tag you'd like to add on the img element? Is it track...

Hi,It's perfectly possible to use a one-to-many relation to Recipients to personalise deliveries, what you have to do isData Model: Ensure you have a link to Recipient from the many part of the relationWorkflowAfter the Schedule/Start activity, do a a fork with 2 branchesBranch 1: Query your recipie...

Hi,When you say "Coupon is individual", do you mean that there is one coupon id per recipient in the targeted audience? Recipient A receives coupon code A while recipient B receives coupon code B. Or is it the same coupon code across the whole delivery?Do you have a record in the nms:coupon entity t...