Hi ShubhamUsing Experience Cloud Trigger with ACS requires a few more steps than just defining the trigger and the messageIn People Core Service (People in the 9 dot menu of Experience Cloud), you need to create a new Customer Attribute, make sure to give an unique integration code, you could call i...

Hi Ram,There are 2 topics on your context The URL doesn't know the context is it HREF in: Button or Link, what you would do if to add a label for all the tracked link via the _label element and you could introduce a naming convention (btn, lnk, img). The label is what is seen in the URL & Clickstrea...

Hi Mubeen,To sum on your last message, you'd like to see the expected population for email 2 prior email 1 is sent? You might be able to do it if you set explicitly the contact date of email 1 in the future and execute the workflow allowing email 1 to be prepared. If you execute a delivery now and p...

Hi,This is how the Admin Console looks like when multiple instances are deployedYou go into Adobe Campaign and you'll see the list of instances You go into each instance and you've got the list of users which you can extract by copy/paste by 100 form the screen or you'll go into each Product Profile...

Hi,Try to query the Audience entity, it also contains a count, however depending how your audience is updated, we might have a cumulated count. It worth a tryThanksDenis 

Hi,Since user management is made in Admin Console, you're best option would be in the Admin Console by export all users and then filtering the resulting CSV file to include only your ACS Production instance.To have the export menu at user level, you would need System Admin role. Otherwise with Produ...

HiUnfortunately, by default, when Campaign uploads the image it generates an unique image name and there is no option as in CampaigN Classic to conserve the name. What you might have to do is to contact Customer Care to see if the image could be renamed on the server, I've never made such request so...

HiIs your transactional email of type Real-Time or of type Profile. I suspect if it of type Profile. When you mentioned, live API payload, what do you mean by that? That's it is a true call from the 3rd party system acting as it should and at last minute you want to swap the email address to a test ...

Hi Vikash If you use typology rules for transactional message, you need to write the rules on the rtEventBroadLog and the rules will apply on the email address.You can't use rules applied on Recipient in Classic transactional messages but on real-time events it should workThanks Denis.

Hi,What you observe is weird, unless your campaign workflow does something wrong, a delivery execution does not update the recipient record. I would say that you have an automated process that load your recipients and this process is updating the blacklist fields or the recipient truly reports you a...