Hello, I have a question that would seem rather simple but I cannot
figure it out. I have a WF that sends an email followed by a 5-minute
wait activity, after that, I have a split that identifies if an email
was opened or not. if opened send another email if not opened do
nothing. In all my test it doesn't matter whether I open an email or
not, the WF sends both my test emails through "opened email branch"
after the five minute wait here are the rules I have in the split
activity. a snapshot of ...