Hi @Anuhya-Y ,   Per default, you don't collect the idSpecific. You collect the profile email addresses and then based your design if the profile allows multiple email addresses.   The engagement will stay as a profile level.   Let's say you have a telco account and you have multiple lines. Each lin...

Hi @DavidSlaw1 ,     ACC and ACS have a specific naming convention. You can find it when checking the original version of the email. First screenshot is ACC and second is ACS.   Hope it helps. Thanks, David  

@Anuhya-Y The two different email addresses from consent.idSpecific.Email wouldn't receive communications. It's always the email address used in the execution field which will receive the communications.   But they are exclusion rules before sending deliveries and these rules are checking first the ...

Hi @Anuhya-Y    Channel (email): The opt-in or opt-out applies to the whole Email channel Identity (email): The opt-in or opt-out only applies to the email address that was used to access the landing page. See the screenshot below.   my consent.marketing.email is yes but I have 2 consents Identity a...

@jm_11 @SatheeskannaK  It's depend on your licensing. Adobe introduced an add-on called pass-through if you don't want to create profile. Some parameters in the payload are different.   Unknown profiles are then created in the AJO Interactive Messaging Profile Dataset, in three default namespace (em...

Hi @swastika_lal1    Custom upload enrichment attributes are not yet available for use in Journey Optimizer.   Thanks David

Hi @akwankl  It's not keeping the person. I was curious too and just complete a test   As you can see the 1k I wanted to enter between 18h10 and 18h30 exited and didn't move forward the journey . Thanks, David

Hi @PascalBa2 ,   Ranking formulas are expressed in PQL syntax But as @Anuhya-Y said, fallback offer will display if the customer is not eligible.   Thanks, David

Hi @mustufam5967803 ,   I will be interested to know the response from Support if they are able to make Offer Decision available for web channel through the UI. I had the same issue lately but didn't have time to open a ticket with Support. So I ended up using this work around by adding the code bel...

Hi @KristenCo4 ,   It's not required to start with @. It's just a best practice in naming convention.   Thanks, David