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HughBE
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Re: How to disqualify a user from a trait (without FTP)?
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HughBE
- Adobe Audience Manager
Indeed, I suspect the AND NOT combinational logic won't solve the problem either...Let's assume we have defined opt-in and opt-out traits with indefinite lifetimes.Let's assume all visitors start off qualified for the opt-out trait (meaning that consent has not been given).Visitor A gives consent and now qualifies for the opt-in trait also.Visitor B refuses to give consent.Segment rule (opt-in AND NOT opt-out) -> segment of size 0, so this doesn't help.Segment rule (opt-out AND NOT opt-in) -> se...

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How to disqualify a user from a trait (without FTP)?
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HughBE
- Adobe Audience Manager
Our organization uses the DCS API for on-boarding of CRM data (for various reasons, we're not permitted to use the AAM file transfer mechanism). DCS is fine for qualifying a user for rule-based traits, but how can we disqualify a user? For example, suppose we have a trait User Gives Consent for which a given user is qualified and later that user withdraws their consent. To comply with GDPR rules we should disqualify that user within 72 hours. But how?If we limit our User Gives Consent trait to a...

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Re: DCS API calls affect which trait type?
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HughBE
- Adobe Audience Manager
Hi Victor,As you requested, I have sent a detailed description of our experience that will hopefully lead to improved DCS API documentation. Thanks for your willingness to improve - that's nice to see.Sincerely, Hugh

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Why we don't on-board CRM data using file transfer
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HughBE
- Adobe Audience Manager
I just wanted to share with the Audience Manager community why our organization doesn't use file transfer when on-boarding CRM data. We do recognize that it offers more flexibility in some respects than using the DCS API (for instance to disqualify a user from a trait).Our Enterprise Architects push for API based integration and can delay or veto projects that don't comply.Our Enterprise Architects push for (near) real-time interactions wherever possible and AAM file transfer doesn't deliver tha...

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Re: DCS API calls affect which trait type?
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HughBE
- Adobe Audience Manager
That would be excellent Varun. For those clients who must use the DCS API for on-boarding of CRM data, it can be difficult to figure things out by searching across lots of help pages. Any new insights/procedures document would help a lot. Enjoy the rest of your day. - Sincerely, Hugh

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HughBE
- Adobe Audience Manager
Hi Varun,Thank you for your clear answer. It explains why I was getting odd results. Maybe someone could update the Audience Manager Help page (see the link in the original question) to make it clear for other customer in future. Thanks again and best wishes from Belgium!Sincerely, Hugh

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DCS API calls affect which trait type?
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HughBE
- Adobe Audience Manager
In our company, we need to on-board CRM data in real-time, hence our use of DCS API requests. But it's unclear from the product documentation which trait type will be affected when our server delivers DCS /event calls. See https://marketing.adobe.com/resources/help/en_US/aam/trait-qualification-reference.html We might have expected on-boarded traits to be affected but the explanation only refers to the arrival of inbound files. Can you please clarify? - Thanks, Hugh

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