Indeed, I suspect the AND NOT combinational logic won't solve the
problem either...Let's assume we have defined opt-in and opt-out traits
with indefinite lifetimes.Let's assume all visitors start off qualified
for the opt-out trait (meaning that consent has not been given).Visitor
A gives consent and now qualifies for the opt-in trait also.Visitor B
refuses to give consent.Segment rule (opt-in AND NOT opt-out) -> segment
of size 0, so this doesn't help.Segment rule (opt-out AND NOT opt-in) ->
se...
Our organization uses the DCS API for on-boarding of CRM data (for
various reasons, we're not permitted to use the AAM file transfer
mechanism). DCS is fine for qualifying a user for rule-based traits, but
how can we disqualify a user? For example, suppose we have a trait User
Gives Consent for which a given user is qualified and later that user
withdraws their consent. To comply with GDPR rules we should disqualify
that user within 72 hours. But how?If we limit our User Gives Consent
trait to a...
Hi Victor,As you requested, I have sent a detailed description of our
experience that will hopefully lead to improved DCS API documentation.
Thanks for your willingness to improve - that's nice to see.Sincerely,
Hugh
I just wanted to share with the Audience Manager community why our
organization doesn't use file transfer when on-boarding CRM data. We do
recognize that it offers more flexibility in some respects than using
the DCS API (for instance to disqualify a user from a trait).Our
Enterprise Architects push for API based integration and can delay or
veto projects that don't comply.Our Enterprise Architects push for
(near) real-time interactions wherever possible and AAM file transfer
doesn't deliver tha...
That would be excellent Varun. For those clients who must use the DCS
API for on-boarding of CRM data, it can be difficult to figure things
out by searching across lots of help pages. Any new insights/procedures
document would help a lot. Enjoy the rest of your day. - Sincerely, Hugh
Hi Varun,Thank you for your clear answer. It explains why I was getting
odd results. Maybe someone could update the Audience Manager Help page
(see the link in the original question) to make it clear for other
customer in future. Thanks again and best wishes from Belgium!Sincerely,
Hugh
In our company, we need to on-board CRM data in real-time, hence our use
of DCS API requests. But it's unclear from the product documentation
which trait type will be affected when our server delivers DCS /event
calls. See
https://marketing.adobe.com/resources/help/en_US/aam/trait-qualification-reference.html
We might have expected on-boarded traits to be affected but the
explanation only refers to the arrival of inbound files. Can you please
clarify? - Thanks, Hugh
