To follow off of srola I went to your site as well and I'm not seeing
activity map instiantiated in your appmeasurement.Make sure you go
through the following
documentation.https://docs.adobe.com/content/help/en/analytics/analyze/activity-map/getting-started/get-started-admins/activitymap-ena…
How Activity Map Works.When the Activity Map module is loaded on the
page it scans the DOM for any links on the page and gathers the
following data.pagelinkregionThis values are passed into a cookie when
s...
Hi,Data collection should still work for IE 11, I know Adobe stopped
support the plugin for IE 11.How Activity Map Works.When the Activity
Map module is loaded on the page it scans the DOM for any links on the
page and gathers the following data.pagelinkregionThese values are
passed into a cookie when something is clicked, then sent once an image
request is sent.So if that cookie is being set while in IE 11 when the
s.tl is clicked this cookie might not be cleared out in time or cleared
out at a...
Hi,It depends on your companies environment.Give the keys to your IT
team and they should know which one they need to use.Give them this
document as well, this works for Data Feeds or Data WarehouseSend Data
Warehouse requests to SFTP serversThanks,Steven Hofhiens | Adobe Support
Hi,You have the ability to track download links. I've linked some
documentation on how this is implemented.Configuring Link Tracking for
Adobe Analytics If that is configured you can then create a segment of
people that filled out the form and clicked the download
link.Thanks,Steven Hofheins | Adobe Support
Hi,Depending on how many values you have Client Care can increase the
number of uniques for that specific value being passed.(Low-Traffic)
Logic in Adobe Analytics Thanks,Steven Hofheins | Adobe Support
Hi,When viewing classification data, any value that doesn't have data
associated with that particular classification returns "Unspecified." To
resolve this issue, create a classification export file and classify the
appropriate columns.Thanks,Steven Hofheins | Adobe Support
Hi Mooreevan,How activity map works is when a link is clicked the data
is stored in a cookie (SQI) and then sent on the next load of
AppMeasurement.So the data might be sent, but to the wrong report suite
from which the link was clicked and could make it complicated to get
accurate data on all of the pages.How you can test if Activity Map data
is being sent would be the following steps-Go to URLOpen dev tools and
have the network tab opened.Filter for b/ssClick a link View image
request and here...
Hi,The column is going to contain a list of Audience Manager segment
ID's that the visitor belongs to.Data Column Reference One thing you can
do is run the data feed and see the results for yourself.Thanks,Steven
Hofheins | Adobe Support
Abdul,Can you try another machine on a different network for
me?Typically when we see one browser work and not the other is because
of some sort of security blocking it.Including but not limited to the
following-- IT team has put restrictions or there is a security plugin
stopping it.Once you try a different machine and on a different network
this can help narrow down where the issue is. Thanks,Steven Hofheins |
Adobe Support
Silvio,What kind of data are you trying to transfer over?Is their a way
to export it from Google Search Console?If so you may be able to import
it into Adobe Analytics depending on what type of data.How to Get Data
In and Out of SiteCatalyst - Part I | Adobe BlogFrom what I've read that
getting any data from Google and importing it to Adobe Analytics is not
worth the effort and can be very time consuming and expensive.Please
respond with more details if possible.Thanks,Steven Hofheins | Adobe
Su...
Hi,You could create a segment whereMobile Device Type equals Mobile
phoneThen create another segment whereBrowser existsThrow these in a
report and compare.Thanks,Steven Hofheins | Adobe Support
Hi Siddiquedesai,Here are our learning courses for Adobe Analytics.Adobe
Analytics Implementation Data Analysis with Analysis Workspace If this
isn't what you are looking for and you have a contract with Adobe.Reach
out to your CSM to get in touch with our training
department.Thanks,Steven Hofheins | Adobe Support
Hi santoshm,Adobe Analytics is a paid solution.Compare ^ Here are our
different packages and you can call 877-722-7088 to get more
information.Thanks,Steven Hofheins | Adobe Support
Hi,Depending on the data and tool you are using.If you are using
workspace click project>download csvAfter you have clicked this it'll
take a moment but on the same screen your download will pop up.Download
PDF or CSV files If this doesn't help please respond with the tool you
are using and exact steps to replicate.Thanks,Steven Hofheins | Adobe
Support
Vijayaveena,What Karandeep is saying is that if you email
clientcare@adobe.com they will be able to help you become a supported
user as well as able to give you a list of who is.Hope this
clarifies.Thanks, Steven Hofheins | Adobe Support
M,If you have session refresh marked to override you will see an influx
in traffic.I think pulling raw data to see where you are getting the
most of these is going to be the best way to determine where they are
coming from and why.If you would like help from client care please email
clientcare@adobe.comPlease include—Company:Report Suite:Issue:Thanks,
Steven Hofheins | Adobe Support
Hi,I think client care should investigate this further.Please email them
at--Please include—Company:Report Suite:Issue:Thanks, Steven Hofheins |
Adobe Support
lulia,Typically errors like this go away after a little while.If you
haven't done so please clear cache and cookies and try another
browser.If the problem persists please reach out to our client care team
via email;clientcare@adobe.comPlease include—Company:Report
Suite:Issue:Exact Steps to Replicate:Thanks, Steven Hofheins | Adobe
Support
Erik,Theirs a couple of things that could be at play.1. (common) You do
not have the correct permissions to view workspace.Fix: Reach out to an
admin on your team to give you the correct permissions.If you are an
admin or you have the correct settings please reach out to client care
by emailing: clientcare@adobe.comPlease include—Company:Report
Suite:Issue:2. Possible that you don't have workspace included in your
contract with Adobe. If number 1 isn't the case please reach out to your
CSM to co...
Hi,The file will automatically be picked up.Here is our documentation on
the exact steps.Import classifications via FTP Thanks,Steven Hofheins |
Adobe Support
Hi,Typically if you don't see overlays or overlays without data the
following issues come to mind.First, let me explain this--Activity Map
when the plugin is run it scans the dom for all of the links for the
following information (page, region, link)This is how it knows where to
place the overlay and do the rankings.1. If for any reason you are
passing different data (via a javaScript fx) as Activity Map data than
what is scanned when the plugin is run you won't have overlays or ranked
overlays....
David,The supported browsers currently are: "The latest major version of
these browsers: Firefox, Chrome, Safari, or Edge."From here it becomes a
personal preference.Thanks,Steven Hofheins | Adobe Support
Seong,There are a few different things that could affect these to have
different results between an eVar and a prop.1. If the prop or the eVar
isn't fired on some pages.ex 1: Lets say an eVar was already set before
visiting this page and the visitor visits a page without a prop set the
eVar will be passed and the prop wont be.ex 2: If its a page where the
eVar isn't set and prop is and this is the first page of the visit the
prop will be sent but the eVar won't.2. If the expiration of the eVar i...
Hi,In the admin console, you should be able to add any product
permissions to this user.If you are having further issues please open a
ticket with client care by emailing:clientcare@adobe.comPlease
include:Company:User:Issue:Thanks, Steven Hofheins | Adobe Support
Sarah,Typically this is a one time issue and goes away after a little
while.If this is a constant issue please try another browser and clear
cache and cookies.If that doesn't fix it please open a ticket with
client care.clientcare@adobe.com,Please include:Company:Schedule Report
Name:Report Suite:and any other information.Thanks, Steven Hofheins |
Adobe Support
Deleted workspaces aren't recoverable, chances are that this scheduled
report still exists in the scheduled reports section.Components>
Scheduled ReportsSearch here and see if you can find it and delete it.If
you cannot find it, open a ticket with client care.clientcare@adobe.com,
Please include:Company:Schedule Report Name:Report Suite:and any other
information.Thanks,Steven Hofheins | Adobe Support
oodaddy2Go ahead and open a ticket with our customer care team by
sending an email to CustomerCare@adobe.comPlease include the
following--Company:Report Suite:Exact Steps to Replicate:And a screen
shot if possible.Thanks,Steven Hofheins | Adobe Support
Hi,The reasons you may see someone reload a site--1. Updates to the site
and they aren't seeing it yet.Example: Let's say a company has a new
product released and the release date and time is about to happen. You
will see people refreshing the site to see the update with the new
product. 2. Content or Data didn't load properly (or at all) on the
website. So the person refreshes it to see if it will load properly.3.
Dynamic content that is always updating.I would say these are the most
common rea...
