Are you seeing the same thing when you log in as them?  It seems like that has happened to me and I had to clear my cache and that fixed it.

Are you filtering for those users with their User ID?  They probably won't come up when you search by name, but they should come up with their ID.

Glad you got it to work!

It is my understanding that this isn't possible. If anyone has a way that would be great!  I think there are some ideas out there around this issue to upvote.

Rather than use the update module, I would use the Misc Action module.  Record Type would be Program, Action is assignCategories then you can choose the objID as the Program ID you want to update, objCode is PRGM and then categoryID is the custom form ID you want to add.  Then you can run your updat...

I had the same issue the other day, their # is 1 844-306-4357

I was wrong, it looks like that field isn't available.  I looked at the API explorer and fusion and there is no entry date gathered for time off. We handle time off through a project and tasks for our team and create a custom calendar.

You can create a calendar report that shows the entry date.

We had that problem originally. Check to see if you have a drop down menu at the top left corner of the support screen.  We have to change profiles from that drop down to log a ticket since our Admins have 2 different Adobe profiles (one for Workfront and another for Creative Cloud).

Fusion can do it. You would create a scenario that watches for a change in the task status and updates the project status.