Hi  a) do you keep one dedicated IP address per affinity? - Not necessarily, it depends on how many you have requested/is included in your contract. You may have multiple IPs associated to same affinity as well.  NOTE : For more details now how IP Affinities are set read here . b) does it make a dif...

Hi  a) Are the SQL deadlocks the cause and reason for Dual email send - The customer appears in the query only once.  - Deadlocks usually happen at DB level, the workflow / delivery should be stuck if that happens or possibly delayed. Dual email send from same delivery does not seem to be related.b)...

Well, usually when the instance is set , how the time zone was defined then takes the precedence and adjusts according to the daylight saving time. I would suggest to go through the timezone management techdoc to understand how you may check and validate the default settings. In case needed, you may...

Hi BadrIf your instance is on premise, only then you would be able to access the serverconf.xml file.However, in case it is a Adobe Hosted Solution , then you would need to file a support request from the support portal to have support staff to look into your request.RegardsAnshul Sharma

Hi Harish In case you still looking for further information on this one , you may want to refer to below article from documentation :ACS Connector principles and data cycle As mentioned in the above article ,  ACS Connector is only available as part of the Adobe Campaign Prime offering.To use this f...

Hi David Can you share the error that you are getting using above sample?If you are running this in a workflow (good idea for testing) you can activate the workflow property to log SQL queries in the journal to see where exactly it is failing.Additionally, I see schema selected is xtkschema="lw:gosp...

Hi NandaI am afraid, we do not have a specific set of sample papers in case you looking for the same. However, we do have a guide which includes all section that you would need to cover in order to clear the certification. This guide also includes self assessment worksheet. You may want to download ...

Hi Gabriel If I understand correctly, you are looking for an option like shown in below screenshot :In order to achieve this, you will need to create new web application using default unsubscription form and then customize the web application to include either a text area or check box to grab the re...

Hi HarishThanks for confirming that the instance is hosted with Adobe. Additionally, in order to further help you with this, could you also please confirm the application server and client build number? You may confirm the same by going to Help >> About from the client console. Looking forward to yo...

Hi PatrykIn order to pre-load the data in the form fields on the landing page, we have pre-loading activity using which you may achieve this. Check the screenshot below :You might find the article : Delivering a Web form  helpful in order to achieve the same. - Anshul