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anshshar
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Re: Single IP address per Affinity and MTA - dual email delivery issue
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anshshar
- Adobe Campaign Classic
Hi a) do you keep one dedicated IP address per affinity? - Not necessarily, it depends on how many you have requested/is included in your contract. You may have multiple IPs associated to same affinity as well. NOTE : For more details now how IP Affinities are set read here . b) does it make a difference? Will it change the issue with a dual email sent? - No, Dual email sent as explained in the other post here, it could be related to delivery settings or exclusions not happening on delivery leve...

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Re: Adobe Campaign Classic - Emails sent twice / SQL deadlocks
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anshshar
- Adobe Campaign Classic
Hi a) Are the SQL deadlocks the cause and reason for Dual email send - The customer appears in the query only once. - Deadlocks usually happen at DB level, the workflow / delivery should be stuck if that happens or possibly delayed. Dual email send from same delivery does not seem to be related.b) When analyzing the email body and specifications on a recipient email account, the email appears to be sent from 2 different IP addresses most of the time within 30 minutes. One time I found that the s...

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Re: Adobe Campaign Classic - Different Time Zones and Daylight Saving Time adjustments to Email Dispatch
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anshshar
- Adobe Campaign Classic
Well, usually when the instance is set , how the time zone was defined then takes the precedence and adjusts according to the daylight saving time. I would suggest to go through the timezone management techdoc to understand how you may check and validate the default settings. In case needed, you may also reach out to Adobe campaign support team for further validations. To target recipients in other timezone, you may take help of scheduler and change timezone as needed for that workflow's executi...

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Re: Reporting out of memory
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anshshar
- Adobe Campaign Standard
Hi BadrIf your instance is on premise, only then you would be able to access the serverconf.xml file.However, in case it is a Adobe Hosted Solution , then you would need to file a support request from the support portal to have support staff to look into your request.RegardsAnshul Sharma

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Re: ACS Connector
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anshshar
- Adobe Campaign Standard
Hi Harish In case you still looking for further information on this one , you may want to refer to below article from documentation :ACS Connector principles and data cycle As mentioned in the above article , ACS Connector is only available as part of the Adobe Campaign Prime offering.To use this feature, you must connect to Campaign with an Adobe ID (IMS). Please do note that this implementation is strictly reserved to the Adobe Campaign Professional Consultants., hence, I would suggest you to ...

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Re: xtk:session:Write to extened table.
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anshshar
- Adobe Campaign Standard
Hi David Can you share the error that you are getting using above sample?If you are running this in a workflow (good idea for testing) you can activate the workflow property to log SQL queries in the journal to see where exactly it is failing.Additionally, I see schema selected is xtkschema="lw:gospelCurriculumTmpTbl" . Can you confirm by any chance if this one is an extension of any other schema ? RegardsAnshul

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Re: Invalid table name error in database cleanup workflow
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anshshar
- Adobe Campaign Standard
Hi Shyam I see you have already lodge a request with us for this issue and one of our support consultants is already looking into your request internally.We will share further updates over the same ticket.RegardsAnshul Sharma

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Re: Any sample set of questions for Adobe Campaign Developer Certification
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anshshar
- Adobe Campaign Standard
Hi NandaI am afraid, we do not have a specific set of sample papers in case you looking for the same. However, we do have a guide which includes all section that you would need to cover in order to clear the certification. This guide also includes self assessment worksheet. You may want to download the same by going to link : https://training.adobe.com/content/microsites/ats/en/home/certification/exams/campaign_developer/_jcr_content/sampleExam RegardsAnshul

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Re: ACS adobe.io REST API - PUT operation
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anshshar
- Adobe Campaign Standard
Hi JonasQuick question : Are you trying to update all the properties or a specific one?Per documentation you should use PATCH in case you want to apply updates to only the specified property and keeps the pre-existing value unmodified while in case you are using PUT , all properties needs to be specified.Could you please try to use Patch in case you trying to update a specific value and see if that works for you?You may also want to refer to below documentation for further clarification :https:/...

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Re: Questions in a web form
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anshshar
- Adobe Campaign Classic
Hi Gabriel If I understand correctly, you are looking for an option like shown in below screenshot :In order to achieve this, you will need to create new web application using default unsubscription form and then customize the web application to include either a text area or check box to grab the reasons and assign a field where you want the data to be saved.In above example assigned a comment filed to this textarea check below :In addition to this, you may want to go through below article to un...

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Re: Page Numbers in web forms
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anshshar
- Adobe Campaign Classic
Hi KapilI assume you looking for a feature like shown below :I doubt if we have out of the box option to include pagination features to various pages within a web-application or an online survey.However, in order to achieve what I have shown above, you would need to create a link structure manually in the source code of each page and include below parameters to the anchor(a) tag :1. target="_self" data-nl-type="action" data-nl-action="previous" : To take user to the previous page on click.2. tar...

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Re: ACS Connector
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anshshar
- Adobe Campaign Standard
Hi HarishThanks for confirming that the instance is hosted with Adobe. Additionally, in order to further help you with this, could you also please confirm the application server and client build number? You may confirm the same by going to Help >> About from the client console. Looking forward to your reply.RegardsAnshul

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Re: How to Auto-Load WepApp Forms with Data?
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anshshar
- Adobe Campaign Standard
Hi PatrykIn order to pre-load the data in the form fields on the landing page, we have pre-loading activity using which you may achieve this. Check the screenshot below :You might find the article : Delivering a Web form helpful in order to achieve the same. - Anshul

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