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anshshar
anshshar
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  • 12-10-2021
    Hi a) do you keep one dedicated IP address per affinity? - Not necessarily, it depends on how many you have requested/is included in your contract. You may have multiple IPs associated to same affinity as well. NOTE : For more details now how IP Affinities are set read here . b) does it make a diffe...

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  • 12-10-2021
    Hi a) Are the SQL deadlocks the cause and reason for Dual email send - The customer appears in the query only once. - Deadlocks usually happen at DB level, the workflow / delivery should be stuck if that happens or possibly delayed. Dual email send from same delivery does not seem to be related.b) W...

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  • 12-10-2021
    Well, usually when the instance is set , how the time zone was defined then takes the precedence and adjusts according to the daylight saving time. I would suggest to go through the timezone management techdoc to understand how you may check and validate the default settings. In case needed, you may...

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  • 29-08-2018
    Hi BadrIf your instance is on premise, only then you would be able to access the serverconf.xml file.However, in case it is a Adobe Hosted Solution , then you would need to file a support request from the support portal to have support staff to look into your request.RegardsAnshul Sharma

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  • 28-08-2018
    Hi Harish In case you still looking for further information on this one , you may want to refer to below article from documentation :ACS Connector principles and data cycle As mentioned in the above article , ACS Connector is only available as part of the Adobe Campaign Prime offering.To use this fe...

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  • 28-08-2018
    Hi David Can you share the error that you are getting using above sample?If you are running this in a workflow (good idea for testing) you can activate the workflow property to log SQL queries in the journal to see where exactly it is failing.Additionally, I see schema selected is xtkschema="lw:gosp...

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  • 28-08-2018
    Hi Shyam I see you have already lodge a request with us for this issue and one of our support consultants is already looking into your request internally.We will share further updates over the same ticket.RegardsAnshul Sharma

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  • 28-08-2018
    Hi NandaI am afraid, we do not have a specific set of sample papers in case you looking for the same. However, we do have a guide which includes all section that you would need to cover in order to clear the certification. This guide also includes self assessment worksheet. You may want to download ...

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  • 06-07-2018
    Hi JonasQuick question : Are you trying to update all the properties or a specific one?Per documentation you should use PATCH in case you want to apply updates to only the specified property and keeps the pre-existing value unmodified while in case you are using PUT , all properties needs to be spec...

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  • 06-07-2018
    Hi Gabriel If I understand correctly, you are looking for an option like shown in below screenshot :In order to achieve this, you will need to create new web application using default unsubscription form and then customize the web application to include either a text area or check box to grab the re...

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