Hi,I have a problem with transactional message.We have set up a process with API and when we call the event to push the transactional message occurs this error:“RST-360011 An error has occurred - please contact your administrator.PGS-220000 PostgreSQL error: ERROR:  column r0.scuscity does not exist...

Hi all,I would like to know if anyone has ever implement a similar procedure to see profiles of each countries.In the instance I use now there are only Organizational Units.I explain the case:Our customer has different database for different countries and he would like to create users that can see o...

Hi,I saw that in the tab Report of Adobe Campaign Standard there is the possibility to know which are the device used to open the mails.Is it possibile to export that information with delivery or tracking logs?I need to know this information for each profiles by campaign.ThanksE.

Hi,I need assistance about Cart Abandonment trigger settings.I explain the procedure that I have made to set the trigger campaign.- I set a trigger in Experience Cloud- I created a Trigger event in Adobe Campaign on the trigger created before. I set Targeting dimension Real-time event and then I pub...

Hi,I need to export delivery and tracking logs of a specific transactional message.We have created this campaign to send mail with API input.So the same profile can receive different messages with the same transactional template.I tried to export delivery and tracking log of this transactional messa...

Hi all,I'm tring to schedule a report but I don't receive it in my email box.Anyone has this problem?Thanks,E.

Hi,we tried to create profiles from API but we don't see the created profile in the tab Profiles in Adobe Campaign.From API we can see the profile created and the others already in the database.How it is possible? Thanks,E.

Hi,I'm setting a transactional event to send emails when it is called from API.I would like that when I send a mail to a profile who already exists in Profiles, I can found the delivery logs and tracking logs in the profile interface.I created in enrichment tab in the event configuration a join defi...

Hi all,I have to set a cart abandonment campaign with trigger event.I want to filter the profiles by a field for example privacy yes or no.Is it possible to do that in a trigger campaign?How can I do?Thanks,E.

Hi,I have created and published a Transactional event but when I make a preview of the template appears this error:Anyone know what is that error?Thanks,E.