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Re: ACS - Error when send transactional message with API - Adobe Campaign Standard

Hi,we found the error. When we publish the custom resources we have to select "Update the Profiles and Services Ext API".Thanks,E.

2.8K

Re: ACS - Error when send transactional message with API - Adobe Campaign Standard

We create the event and the template from scratch in prod.

2.6K

ACS - Error when send transactional message with API - Adobe Campaign Standard

Hi,I have a problem with transactional message.We have set up a process with API and when we call the event to push the transactional message occurs this error:“RST-360011 An error has occurred - please contact your administrator.PGS-220000 PostgreSQL error: ERROR: column r0.scuscity does not existLINE 1: ..., R0.iCusMonth, R0.iCusYear, R0.sCusCity...^HINT: Perhaps you meant to reference the column "r0.scity".”We had set the same process in stage instance and all worked fine.The problem is that ...

4.7K

Re: ACS - Organizational Units tree - Adobe Campaign Standard

Hi John,thanks for your answer.Our need is that a user (for example john@domain.com) can have acces to Adobe Campaign and can visualize the profiles of orgA and orgB for campaign sending.I think it's different from what you write. Isn't it?Another question: If I am in the security group with org unit A and I have some profiles with org unit A and some with org unit All, is it right that I see profiles with org unit A and org unit All and I can save them in an audience? I thought that only saved ...

15.6K

Re: ACS - Organizational Units tree - Adobe Campaign Standard

Hi,thanks for the information.I think that: The user will no longer be able to connect if units have the same equivalent level and are in parallel branches in the hierarchy is very ristrictive.My user must see the profiles of 2 different organizational unit.Do you have any idea how to solve my problem in another way?ThanksE.

15.6K

Re: ACS - Organizational Units tree - Adobe Campaign Standard

Hi,I understand your solution but in my case there are single brands and combinations of brand.I'm thinking that I could simplify the tree like this:and put all the combinations of brands in the same line.My question is: I set the org unit A in the workflow 123.I insert a user (not a profile) in 2 security groups (A and A+B).I set the different org units to the profilesCan the user see in the query of the workflow 123 with org unit A, the profiles with org unit A+B?Thanks,E.

15.6K

ACS - Organizational Units tree - Adobe Campaign Standard

Hi,I need help about creation of organizational units.I have to create a really complicated combination of different brands (5 different brands for example brands A, B, C, D, E) for some specific fields.The fields are:- newsletter subscription for the 5 different brands- account subscription for the 5 different brands- brands purchased for the 5 different brands- first registration brand for the 5 different brands.Profiles may have all the different fields for each brands except for the field "F...

16.0K

Re: ACS - SMS unsubscribe - Adobe Campaign Standard

davidk23955130 are there other settings to do? For example with the server provider..

7.9K

Re: ACS - SMS unsubscribe - Adobe Campaign Standard

Thanks David for your answers.Has anyone tried to use the unsubscribe landing link linked to the service as per the emails?

7.9K

Re: ACS - SMS unsubscribe - Adobe Campaign Standard

Hi,an update: I found the content block "unsubscribe link" and now I can modify it.If anyone has already set unsubscribe in SMS message, please write me his solution because I don't think my solution works.I think that my unsubscription link doesn't recognize the profile by sms.Thanks

7.9K

ACS - SMS unsubscribe - Adobe Campaign Standard

Hi all, has anyone ever entered the unsubscribe in the text of the SMS?How did you manage unsubscribe from SMS?I try to put a content block with unsubscribe link but I can't personalize it. I don't find where I can modify it.Thanks,E.

8.2K

ACS - Delivery pending for Cart Abandonment campaign - Adobe Campaign Standard

Hi all,I need assistance about Cart Abandonment campaign.I set all the configuration (trigger, data source id...) as specified in the guide but the email didn't start.In "Show trigger report" I see that the email is in status "Pending".Anyone know why?ThanksE.

2.7K

Re: ACS - Store images to insert in a delivery - Adobe Campaign Standard

Hi, thanks for your answer.Do you know if an image shared from Assets is identificable with a link? Can I insert it in a template by API?Thanks,E.

6.2K

ACS - Store images to insert in a delivery - Adobe Campaign Standard

Hi,I would like to know if there is a way to upload some images in Adobe Campaign Standard and then use these in a delivery template.I need that these images are called by link because I have to use API to put image in the template.Anyone knows if there is a way to do that?Thanks,E.

6.7K

Re: ACS - Security groups and Organizational Units - Adobe Campaign Standard

Thanks, I tried and it works.E.

2.6K

Re: ACS - Create profiles from API - Adobe Campaign Standard

Thanks, I tried and it works.E.

1.5K

Re: ACS - Security groups and Organizational Units - Adobe Campaign Standard

Hi Ramon,sorry I forgot to write the point 5. I've already assigned the org unit to security group.I have a doubt: the user that have to see only US profiles is insert in various security group as for example Administrators (all units). Can this setting cancel the permissions of the other US security group? Can this be the reason for the failure?Thanks,E.

2.6K

ACS - Security groups and Organizational Units - Adobe Campaign Standard

Hi all,I would like to know if anyone has ever implement a similar procedure to see profiles of each countries.In the instance I use now there are only Organizational Units.I explain the case:Our customer has different database for different countries and he would like to create users that can see only the profiles associated to a specific country.user A can see only profiles with country USuser B can see only profiles with country ITand so on.I have activated in Custom Resources the option "Add...

12.9K

Re: ACS - Report Device and logs - Adobe Campaign Standard

Hi Garima,thanks for your answer.It is clear how can correlate dimension and metric in the tab Report.My question is another: is it possible to export that information with delivery or tracking logs in a workflow?I want to export a file with profiles, delivery label, action and device.Thanks

1.7K

ACS - Report Device and logs - Adobe Campaign Standard

Hi,I saw that in the tab Report of Adobe Campaign Standard there is the possibility to know which are the device used to open the mails.Is it possibile to export that information with delivery or tracking logs?I need to know this information for each profiles by campaign.ThanksE.

4.0K

ACS - Trigger - Adobe Campaign Standard

Hi,I need assistance about Cart Abandonment trigger settings.I explain the procedure that I have made to set the trigger campaign.- I set a trigger in Experience Cloud- I created a Trigger event in Adobe Campaign on the trigger created before. I set Targeting dimension Real-time event and then I published the trigger.- I modified the transactional mail created after the publishing and I published the template.I tried to test that trigger but it didn't work.When a trigger arrived, in "show trigge...

2.4K

ACS - Delivery and tracking logs of Transactional message - Adobe Campaign Standard

Hi,I need to export delivery and tracking logs of a specific transactional message.We have created this campaign to send mail with API input.So the same profile can receive different messages with the same transactional template.I tried to export delivery and tracking log of this transactional message but the delivery ID and label are always the same.Is there a field that allows me to distinguish the different mailings? For example:Delivery ID DM2Status: sentmail xxx@gmail.itevent date: 14/02/20...

2.7K

Re: ACS - Schedule a report - Adobe Campaign Standard

I can't find difference between the two different instance.Could be the permits to the users?

1.9K

Re: ACS - Schedule a report - Adobe Campaign Standard

Hi John, where is this setting on Adobe Campaign? Where I can verify?Thanks

1.6K

Re: ACS - Schedule a report - Adobe Campaign Standard

Hi,I'm tring to schedule it from the menu share in the Report tab.I tried from another instance of ACS (another customer) and it works. So I think I have different user setting. Do you know what type of setting I have to set in my user to send reports?Thanks

1.7K

ACS - Schedule a report - Adobe Campaign Standard

Hi all,I'm tring to schedule a report but I don't receive it in my email box.Anyone has this problem?Thanks,E.

5.7K

ACS - Create profiles from API - Adobe Campaign Standard

Hi,we tried to create profiles from API but we don't see the created profile in the tab Profiles in Adobe Campaign.From API we can see the profile created and the others already in the database.How it is possible? Thanks,E.

2.0K

ACS - Transactional event and profiles - Adobe Campaign Standard

Hi,I'm setting a transactional event to send emails when it is called from API.I would like that when I send a mail to a profile who already exists in Profiles, I can found the delivery logs and tracking logs in the profile interface.I created in enrichment tab in the event configuration a join definition by email.I tried to send mail to my profile (I am in the database Profiles) but the event list in my profile page is empty.Anyone know how I can do that?ThanksE.

1.1K

ACS - Query in trigger event - Adobe Campaign Standard

Hi all,I have to set a cart abandonment campaign with trigger event.I want to filter the profiles by a field for example privacy yes or no.Is it possible to do that in a trigger campaign?How can I do?Thanks,E.

1.1K

Re: ACS - Transactional message - Adobe Campaign Standard

Yes, the profile link is available and I can select all the custom resources created in that schema in the message template.The error appears when I click on Preview in the message template.

1.4K

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