Hello,I am trying to establish our Mobile Channel through Campaign Classic, however our vendor told me that the last remaining issue is that we are sending mobile numbers with a leading 0. This causes the messages to error out in their system.It appears that the leading zero is added to the recipien...

Thanks Jon -But does anyone have any experience integrating with them? I'm having difficulties getting the necessary settings from their team. For instance the Access URL of the Connector.Thanks

Hello,We are investigating opening the mobile channel through campaign. Has anyone integrated with Sinch before? Curious for your experience and also how you set up the external agent.Thank you,Robbie

Hi Jon,There is no retry after a hard bounce error that puts it into Quarantine.And take a look at the OOTB rules in Campaign, because they mix those two by design.Thanks

Hi Jon,Thanks for the response back and the link to that documentation!Just for reference, this may have been a terminology misunderstanding but addresses are 'perpetually quarantined' based on some OOTB rules if they receive a hard bounce error (i've had some conversations with various campaign pro...

Hi All,We're trying to send Delivery information over to our CRM system, but are encountering significant slowness and eventual timeouts. I'm curious if others have experienced the same situation? How do you send email information into CRM?We are trying to send only a few fields -- a mirror page URL...

Hello,Can someone please explain the process for email addresses being added and removed to the quarantine list on the nms:address table in Campaign Classic?I haven't been able to find definitive information within the documentation to answer a few questions:              - How can i identify when a...

Thank you David!Sorry for the delay -- the issue turned out to be around MTA Agents. There seems to have been some misunderstanding around our requirements in the provisioning so we're now exploring options to utilize more in our current setup and then add additional agents if necessary.

Thanks Florent.We do have some personalization in each message as part of the header, but we still feel like it should process and send much faster than it is.We are on V7 Console and Server build 8857. Hosted by Adobe.I don't think our installation/architecture is customized any more than the avera...

Thank you David! I can do some testing from here. It's interesting (and somewhat disappointing) that you have to choose a scheduling option in order to change the contact date. We'll have to change our approach to utilizing the solutionNote for Adobe -- a worthwhile enhancement to add to the list.Th...