As a follow-up to this post, report builder can automatically convert ExcelClient created data blocks, so if you have a copy of the delivered report as it was scheduled from ExcelClient v13.5, you can easily upgrade to a report builder scheduled workbook.
The latest version of the Clickmap plugin is 2.3.26. If the version installed is different from this, try clearing your browser cache and download the plug-in again. As an alternative trick, you can change the sc.omniture.com or sc2.omniture.com to sitecatalyst.omniture.com or sitecatalyst2.omniture...
Hello Annette,The latest version that was released last night (version 2.3.26) was tested and confirmed working on all the latest versions of Firefox. I am running it right now on Firefox 26 without any problems. If you can confirm you have installed version 2.3.26 of Clickmap on Firefox and still e...
I do have good news to report at this point. We have identified a fix for the problem and expect to release the update within the next few weeks, if not sooner.
Hi Tam,Yes, we are also aware of this issue, but please feel free to file a ticket with ClientCare so we can appropriately document the customers affected and impacted by this issue for IE 11 users.Thanks,Eric
Hi David,You are correct that we are still working on this issue. It remains our top priority for the visitor click map team. We are making progress on identifying a fix for this issue, but we do not expect a fix to be released until January at the earliest.Thanks,Eric
Hi Cunn Yong,Here's the latest situation on this issue: We are currently working with Mozilla to discover a solution to the environmental issue in their later versions of Firefox, but no fix timeline has been established at this point. We are continuously working on this issue as my click map team's...
Product Manager for visitor click map, here. I can confirm there are bugs on more recent versions of the browsers due to security changes. While we are exploring various options to address the challenge here, it is unfortunately a difficult problem to solve due to all the moving parts and different ...