since ‎23-08-2011
‎10-12-2019
HaiTechEric
Level 3
Re: Billing Information via Admin API and/or ReportBuilder HaiTechEric - Adobe Analytics
This would be especially helpful as we can use Billing information as an audit point for validating historical data accuracy.
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Re: Trend Year over Year HaiTechEric - Adobe Analytics
I found this solution worked great for me:https://marketing.adobe.com/resources/help/en_US/analytics/analysis-workspace/time_comparison.html
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Re: ReportBuilder 5.0 Permissions Issue HaiTechEric - Adobe Analytics
You will want to double-check and make sure the users not only have access to the report suites listed, but that they also have access to each dimension and metric they are trying to pull in via Report builder. Also, it may be helpful to re-login to the client after permissions have been updated. If you still see problems with permission errors, then I would definitely recommend reaching out to Client Care to get an incident logged for this issue.
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Re: NS_BINDING_ABORTED while going to next page(on form.submit()) HaiTechEric - Adobe Analytics
If you cannot accommodate any additional delay in your form.submit() call, then you will not be able to send the data in on this call via standard means. One potential workaround for this issue is to implement redirect tracking at the link level. Even though it was originally intended for use on mobile sites, it could potentially solve your problem here.
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Re: How to calculate year-to-date unique visitors with report builder? HaiTechEric - Adobe Analytics
If you are creating the request from a traffic variable, you can request that Yearly Unique Visitors be activated for it and create a single request of daily granularity with that metric, but that metric value is calculated on the calendar year.
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Re: How to calculate year-to-date unique visitors with report builder? HaiTechEric - Adobe Analytics
You can create customized rolling date range expressions (i.e. "cy+9m-1d") that should cover what you want to achieve except when you enter the new calendar year. Or you can simply extend what @Gigazelle is saying, create a column with the start and end dates for each of your requests, like so:A1: 09/30/2013A2: =TODAY()-7A3: =TODAY()-6... and so on until you have completed your date formulations for the past week. Then, you would create seven requests that would all reference cell A1 as the star...
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Re: ReportBuilder Issue HaiTechEric - Adobe Analytics
Hi Tom,When you file the ticket with Client Care, please post the incident number in this thread so I and other Adobe employees can keep an eye on it.Thanks,Eric
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Re: ReportBuilder Issue HaiTechEric - Adobe Analytics
Sorry for the multiple responses, but I have found a workaround as the issues seems to be a problem with the select specific filter and capitalization between the web and the API. If you go into the top items filter and apply a contains search of "toronto", the correct value will return. This applies to any geo-segmentation report right now. [img]geoseg cities workaround.PNG[/img]
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Re: ReportBuilder Issue HaiTechEric - Adobe Analytics
Strange, there is a bug that is causing this at the API level. I would contact Client Care and open a ticket to get this addressed. Provide them the details and report builder logs, and they should have everything they need to escalate this to engineering.
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Re: ReportBuilder Issue HaiTechEric - Adobe Analytics
The only thing I see different between your two reports is the sort metric in reports & analytics is set to revenue instead of visits. I would try removing the revenue metric from that report view or add it to the report builder request to see what you get.
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Re: ReportBuilder Issue HaiTechEric - Adobe Analytics
Hi there, Product Manager for report builder, here.I am running report builder version 4.7.34 and pulled a simple geo-segmentation cities report for yesterday in both reports & analytics as well as report builder (See attached screenshot). It looks like everything matches to me. I would check to make sure you are not comparing to instances, which is a default metric used by geo-segmentation reports in reports & analytics. Thanks.[img]geoseg cities.PNG[/img]
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Two More Ways to Extract Value from Report Builder HaiTechEric - Adobe Analytics
With every release, the report builder team strives to bring more fea­tures and value to ana­lyst and mar­ket­ing work­flows in excel. This time with Analytics 1.4, we intro­duced two major new fea­tures with the lat­est ver­sion: Anom­aly Detec­tion and Real-time report­ing. On top of all this, the sched­ul­ing work­flow is improv­ing with proac­tive noti­fi­ca­tions to the sender when a sched­uled work­book fails to deliver.
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Re: Ad Hoc Analysis Osx Mavericks problem HaiTechEric - Adobe Analytics
There are new security settings that have caused problems, and I believe Client Care has a solution available for them.
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Re: Report Builder Updates HaiTechEric - Adobe Analytics
Hello Hans,I would love to help you, but unfortunately my position at Adobe was eliminated. Please reach out to Anthony Morelli (amorelli@adobe.com) to continue this conversation. I wish you the best and hope Adobe can resolve this issue for you soon.Regards,Eric Hansen
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Re: Report Builder Updates HaiTechEric - Adobe Analytics
Hi Hans,Happy to look at this. I see that this issue is being addressed by the API team in the next major release of their Reporting API, expected to come out early next year. I verified that the fix is forthcoming.Thanks,Eric
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Re: Report Builder Updates HaiTechEric - Adobe Analytics
Hi Hans,Product Manager for report builder here. There have been some issues around video that were being addressed at an API level, but I would be happy to take a look at the issue of concern to see if I can help push it along any further. Do you have a Client Care ticket number I can reference?Thanks,Eric HansenProduct Manager
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Re: Report Builder - Issue with refresh HaiTechEric - Adobe Analytics
Hi Aparna,This issue can happen when cells that are a part of a report builder request are deleted or drastically modified so that report builder cannot parse the input or output locations in excel. If you edit the affected requests, you can re-specify the input and output locations and that should correct the problem.Thanks,Eric HansenProduct Manager, Report builder
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Re: Big discrepancy in Google analytics and Site Catalyst visits HaiTechEric - Adobe Analytics
This sounds like an implementation change might be responsible for the jump in discrepancy. I would also audit the technology used to access your site to determine potential differences in sources of traffic (i.e. browsers blocking javascript, increase in bot traffic, etc.).
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Re: ADVICE- would love a list of books on adobe analytics HaiTechEric - Adobe Analytics
Shameless +1 plug for my colleague Brent's book: Web Analytics Action Hero!http://www.adobepress.com/store/web-analytics-action-hero-using-analysis-to-gain-insight-9780321794017
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Re: Exclude Weekends for Anomaly Detection HaiTechEric - Adobe Analytics
That is an interesting idea that you may want to post on the Idea Exchange if you haven't already. Alternatively, you can leverage the flexibility of anomaly detection in report builder to visualize only the data points (in your case weekdays) that are relevant to your needs.
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Re: Recreating a report generated in SiteCatalyst 13.5 HaiTechEric - Adobe Analytics
As a follow-up to this post, report builder can automatically convert ExcelClient created data blocks, so if you have a copy of the delivered report as it was scheduled from ExcelClient v13.5, you can easily upgrade to a report builder scheduled workbook.
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Re: Offer of a WordPress Plugin HaiTechEric - Adobe Analytics
I'd be happy to help test it out, though my personal website isn't highly traffic'd.
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Re: Clickmap Overlay not Functioning HaiTechEric - Adobe Analytics
The latest version of the Clickmap plugin is 2.3.26. If the version installed is different from this, try clearing your browser cache and download the plug-in again. As an alternative trick, you can change the sc.omniture.com or sc2.omniture.com to sitecatalyst.omniture.com or sitecatalyst2.omniture.com respectively on the download page for the visitor click map plug-in, and that should circumvent any caching issues you might see.
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Re: Clickmap Overlay not Functioning HaiTechEric - Adobe Analytics
I can confirm that Clickmap is not supported on IE11 at this time. Support for Firefox was our priority over IE due to our OS X user base.
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Re: Clickmap Overlay not Functioning HaiTechEric - Adobe Analytics
Hello Annette,The latest version that was released last night (version 2.3.26) was tested and confirmed working on all the latest versions of Firefox. I am running it right now on Firefox 26 without any problems. If you can confirm you have installed version 2.3.26 of Clickmap on Firefox and still experience problems loading the tool, then please open a ticket with Client Care ASAP so we can address the issue.Thanks,Eric
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Re: Clickmap Overlay not Functioning HaiTechEric - Adobe Analytics
I do have good news to report at this point. We have identified a fix for the problem and expect to release the update within the next few weeks, if not sooner.
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Re: Clickmap Overlay not Functioning HaiTechEric - Adobe Analytics
Hi Tam,Yes, we are also aware of this issue, but please feel free to file a ticket with ClientCare so we can appropriately document the customers affected and impacted by this issue for IE 11 users.Thanks,Eric
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Re: Clickmap Overlay not Functioning HaiTechEric - Adobe Analytics
Hi David,You are correct that we are still working on this issue. It remains our top priority for the visitor click map team. We are making progress on identifying a fix for this issue, but we do not expect a fix to be released until January at the earliest.Thanks,Eric
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Re: Clickmap Overlay not Functioning HaiTechEric - Adobe Analytics
Hi Cunn Yong,Here's the latest situation on this issue: We are currently working with Mozilla to discover a solution to the environmental issue in their later versions of Firefox, but no fix timeline has been established at this point. We are continuously working on this issue as my click map team's top priority.Thank you,Eric
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Re: Clickmap Overlay not Functioning HaiTechEric - Adobe Analytics
Product Manager for visitor click map, here. I can confirm there are bugs on more recent versions of the browsers due to security changes. While we are exploring various options to address the challenge here, it is unfortunately a difficult problem to solve due to all the moving parts and different groups involved in causing these display issues. Older versions of Firefox and Internet Explorer should still function with the latest version of visitor click map, but fixing browser compatibility is...
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