Have you submitted a client care ticket for this?

Are you using import requests ? If so, requests.get("https://...", verify='my_trust_store.pem')

Are you able to download the cert from https://mc.adobe.io/ and reference to it in the verify param? Not a python expert and not sure what library you are using. 

I think it would be good to look at the debug params that come along with Target. Go into Admin / Implementation and generate a new debug token and include that with your request. You should see a different sort of response that includes mboxTrace. It should output the profile of the user in questio...

Just curious ... do you happen to have any of these settings turned on? And what is your success metric? https://experienceleague.adobe.com/docs/target/using/activities/success-metrics/success-metrics.html?lang=en#what-will-happen-after-a-user-encounters-this-goal-metric%3F Also, what sort of profil...

@johnuff also, window.adobe.target.trackEvent({'mbox':'facetClick'}) the mbox name 'facetClick' will be your input/mbox name on that settings page. You can name this whatever your want. Nothing special about facetClick.

@johnuff correct. set it up as a viewed an mbox rather than click. I have noticed that click only seems to pertain to the same name as the entry mbox. I think you are on the right track.

The entity.id param will assist with recently viewed algorithms. If you want to suppress a view, then you need to treat a view as a purchase. The reader needs to 'buy' the article if that makes sense. You can create an orderConfirmation Target request to achieve this. https://experienceleague.adobe....

@johnuff can you open up that notification[0] property. There should be a mbox property in there which holds the name.

Can you talk a bit more about your scenario? Are you wanting Target to respond back after a certain time on page or are you wanting to create an audience of people who spend more than X time on Y page? Time on page is more of an analytics thing, but you could certainly track that client side and cre...