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Garima_Gakhar
Garima_Gakhar
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  • 20-09-2018
    Hi ronatsai​You can setup Integration between Adobe Analytics and Campaign by setting up an External Account within ACS of type Adobe Analytics, enter the Web Service Credentials (from Analytics) and select the desired Report Suite as below:This however won't just transfer Analytics data into Campai...

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  • 20-09-2018
    Hi RaulOcana​There isn't a way to define an automatic View for Workflows inside a Campaign.You could export a List however by filtering out the xtk:workflow Schema where internal name of campaign is not empty:

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  • 19-09-2018
    Hi androd58052764​The 'routingFailed' response is mostly attributed to event not getting mapped to its corresponding template.To start with, you could first verify does the event template exist on the Message Center Instance, maybe check on it by firing an API Call etc.If that's positive, then we co...

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  • 18-09-2018
    Hi adityaa24840389​,These are not really errors but Warnings. While Errors are in red crosses, Warnings are triangles or rectangles with an 'i' in between.'Internal Server Error' is attributed to a temporary error, mostly network connection issue.Is the setup with Microsoft CRM fine, has it ever wor...

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  • 18-09-2018
    Hi alb52547777​alb52547777There isn't an explicit 'prefix' field corresponding to the phone number which could allow you to update the prefix from 0 to 61 within a Workflow Activity.You might have to change the phone numbers completely and that would be too inefficient since the query will have all ...

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  • 18-09-2018
    Hey RaulOcana​This can surely be done from the Campaign Home Page where all other entities (Workflows, Campaigns, Programs etc) are also defined.You could define a task for any Campaign and set of Operators/Operator Groups, this task could also be scheduled and could be configured to send out corres...

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  • 29-08-2018
    Not sure vivekraob83861863​, if Cube would prove to be that helpful.

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  • 24-08-2018
    Hi RaulOcana​I believe you are referring to access to Adobe Console and not Support Portal (https://support.neolane.net/ ).If its for the Client Console (application), you can only help by resetting user's password manually and then sharing it with him/her.The Browser based application for Support P...

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  • 23-08-2018
    Hi vivekraob83861863​Please find below response from my side:1) In order to store data from multiple queries into one table, you will have to create your own customized Schema to be able to store values into that.The Schema should then be taking into account all fields coming from two (or more) Quer...

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  • 23-08-2018
    Hi mikaelb4687966​I believe you are referring to Profile details to be added in ACS using an external source.- One standard way is to upload a file, or 'Import a List' in ACS terminology.This option is available for use under Profiles & audiences section -> Imports- Just like ACC, FDA Implementation...

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