Hi eveline8​,There is no way to directly export breakdown data in a Workflow.The only way to achieve this is to have a customized report setup by Professional Services team. You will have to check with them if its possible.A Workflow Query might allow you to fetch Tracking Logs specific to a Deliver...

Hi eveline8​You could breakdown each record within a Report to check for related details.Like try pulling Tracking Indicators Report which would have metrics like Delivered, Open, Click etc. The rows within this Report would reflect different Deliveries for which the Tracking Indicators are availabl...

Hi androd58052764​The only way to stop a Workflow (apart from manual intervention) would be to update the required Workflow's Execution Status in some manner.Like running a query to update either 'Real status' to Suspended or 'Status'/'Execution status' to Paused within the xtk:workflow Schema:

Hi @Digital B2B'er,Ideally once a Hard Bounce has been identified, the corresponding email address should be added to Quarantine List.This could be an issue which requires further verification.I have a similar issue reported by some other client as well, will be validating it once from my side.

Hi alejandrom59652968​Adobe Campaign broadly supports iOS and Android Deliveries, thus the Device Types too are categorized as per corresponding Operating Systems."Others" means anything and everything that is not an identified Operating System for the system.The below link lists out Compatibility M...

Hi eveline8​,BroadLog ID is the field/Schema which is actually responsible for identifying Delivery success to Recipients.If the recipient is being targeted multiple times for same Delivery, there is no out of the box field (corresponding to Deliveries) which could identify the specific 'Send' of th...

Hi raphaelc83249955My understanding says that it is not possible to generate dynamic reports via Workflows, there aren't any explicit Workflow Activities which could allow that.I am not sure if a customized elaborated script could lead to creation of a report and then that script be included within ...

Hi arouillard​,I see the Support Team has been actively engaged with you on this request We will verify the required details and will get back to you soon.

Hi arouillard​,Options to create SMS/Push Notifications would show up on main page (Home Screen) as well as 'Create' option under Marketing Activities only when the required packages are installed for your Instance.Even if those are not installed, ACS would still allow you to create an External Acco...

Hi cho laiw17892104,My understanding says that this sort of error is either attributed to file not being present in the directory or some scripting within the Workflow Activity which is causing some issues with initial set of Recipients and works fine thereafter.Further insights would require deeper...