Hi Felix,Looks like they have missed something during the configuration. You can find the needed steps there: Configuration Check the Troubleshooting section. It could contain some hints on what was forgotten.If that persists I see no other option than having the customer care checking the configura...

Hi,I guess that there are several possibilities, which mainly depend on what you would do with all this data, and if you will continue adding more data from more sources in the future (like NHL? )You can either extend the nms:recipients schema with a few fields to indicate their nature and role. For...

Hi Chris,Do you mean that the workflow is started, then the content changed, then the workflow resumed to send the message? If you use Campaign v6 or v7, you can probably have a look at content validation mechanisms for deliveries. Though I'm not 100% sure that if a content is validated once, it is ...

Hi,Do you perform inbox/mobile rendering checks with your templates? If they are more complex, maybe some email providers have more trouble displaying the message in their app, leading to more views in browser.If you have a way to check this for different email providers like gmail, apple mail, and ...

Hi JaeCould you get through your issue following Jean-Serge's suggestions?(I've locked the duplicate thread)Thanks,Florent

Hey,I'm locking this thread since this is a duplicate from Substring function.Florent

Hi Rama,You were talking about conversion, that's why I was asking. There is an old PDF documentation about this module, here: https://docs.campaign.adobe.com/doc/archives/en/610/leads-v6.1-en.pdf​. But I'm not sure you can still get it if you don't have it already. This is made for advanced convers...

Hi Rama,Are you using the Leads module of Campaign?In a general manner, you can measure effectiveness through delivery tracking and reports.Let me know,Florent

Hi David,Sorry for the late reply. I think your workflow looks ok. I don't have a way to test that right now. Have you contacted support regarding this? They'll be able to track down why you are getting this error related to the alert template.Florent

Hi Marcin,Creating a new target mapping is like modifying the database, as it creates new tables that are interconnected with each other. Hence this is not recommended to do so. This is like removing a package, which is not possible in Adobe Campaign for data base integrity reasons.What we usually r...