since ‎19-02-2015
‎10-12-2019
andrew_r-GrfLbX
Level 5
Re: PDF Export doesn't seem to work
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
There are a number of issues including non delivery and delivery at wrong time to be fixed in the next maintenance release (today) under AN-125176.

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PDF Download - Force to Landscape
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Hi all,Does anyone know if it's possible to force Analysis workspace to generate a PDF in landscape? It seems very hit and miss as to how it generates and in portrait many reports look really squashed.

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2.3K

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4
Re: Analysis Workspace Scheduled Reports Wrong Times
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Thanks, Client Care confirmed that bug fixes going in this week will fix the issues with scheduling in workspace

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747

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Target AT.JS
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Dynamic Tag Management
Hi there,Does anyone know when DTM will support loading in the at.js file? I assume the only way at present is to download the file from Target console and use custom hosted in DTM?

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560

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Analysis Workspace Scheduled Reports Wrong Times
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Hi all,Struggling to get this issues identified and raised with Client Care so hoping to find other people in the same boat to get a bit of clout behind the issue, whenever I schedule a report in Analysis Workspace I always receive it 8 hours after the scheduled report time, is anyone else in the UK or on BST/UTC+1 also experiencing this issue? Similarly anyone in other time zones seeing reports arrive at wrong times?Thanks!

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Re: Trying to export my Analysis Workspace project to PDF
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
I raised the idea of paginating PDF exports on Omniture Ideas and this was the reply which all makes sense: by benjamingaines 3 weeks agoThis is a tough one. The easy answer is to add an option to paginate. In reality, there are a bunch of UX challenges we would need to solve in order to this, though. What happens when you try to paginate a project that doesn't easily break into pages (misaligned bottom borders of tables and graphs, for example)? I'm not saying that we won't do it, simply that i...

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686

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1

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Re: Open DTM CSS Selector in Authenticated Space
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Dynamic Tag Management
As a side note for this, the actual DTM CSS Selector tool looks and works almost identically to this chrome extension: https://chrome.google.com/webstore/detail/selectorgadget/mhjhnkcfbdhnjickkkdbjoemdmbfginb?utm_source=chrome-app-launcher-info-dialog http://selectorgadget.com/ You might be able to use this in the interim.

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Re: Top Level Domains not filtering
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Same here as well.Without going too OT I'm curious as to what you use this report for? It's not one I've ever used

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Re: Adhoc Analysis Not Launching
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
This has been happening for months, always use the latest ad-hoc analysis tool from Adobe and delete the Java case so definitely a different issue.

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624

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Re: s.Util.getQueryParam
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
This is probably far from perfect but it does the job for us: cID = _satellite.getVar('cid'); medID = _satellite.getVar('utm_medium'); campID = _satellite.getVar('utm_campaign'); srcID = _satellite.getVar('utm_source'); s.campaign= cID; if (!s.campaign) { s.campaign = $.grep([campID, medID, srcID], Boolean).join(":"); }

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476

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Re: Changing Page Names
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
The only way to change existing data in Reports is to use the Name Page admin tool however it's a very manual task, unfortunately page naming is such a fundamental in Adobe that not getting it right at implementation just causes headaches at later dates.

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393

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Re: RegEx Support in filters
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
+1 for this, I'm surprised it's not been improved upon yet 😕

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Re: Remove "Launch Banner" >Be Retoka<
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Looks like it's been made thinner in the last few days which is certainly a lot better, even with 2 big widescreen monitors it was taking up too much room! I had to google what Be Retoka was as well...

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Re: Time Between Events
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Cheers, I saw that but couldn't find the plug-in code or if it was still compatible with the latest version of AppMeasurement.

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1.6K

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Time Between Events
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Does anyone know if it's possible to create a calculated metric or something that calculates the average time taken between two events?Thanks!

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Adhoc Analysis Not Launching
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
We are unable to use Ad-Hoc Analysis at all, keep getting the following error:Java Web Start 11.60.2.27 Using JRE version 1.8.0_60-b27 Java HotSpot(TM) 64-Bit Server VM User home directory = C:\Users\s525702 ---------------------------------------------------- c: clear console window f: finalize objects on finalization queue g: garbage collect h: display this help message m: print memory usage o: trigger logging p: reload proxy configuration q: hide console r: reload policy configuration s: dump...

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Re: UK Desktop data not showing up
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Apologies I know it's a have you turned it off and on again question but are you aware that Desktop shows up as "Other" in the device type report?

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457

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Analysis Workspace - PDF Pagination
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Firstly, love the improcements to Analysis Workspace and the overall menu changes throughout the Marketing Cloud, what a difference it's making to our teams already.Are there any plans to improve the PDF output from Analysis Workspace either by splitting up the document up in to Pages or allowing users to define pages within a project?

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40

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Re: Visitor ID service and legacy analytics ID
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
I just spent several months working with client care to understand this issue as we were experiencing the exact same thing, I'm unsure of your setup but the solution for us in DTM was to ensure "Automatically request Visitor ID" was turned on everywhere and add a setting which gave visitorID more time to work loadTimeout = 2000. Since we have done this our cross domain issue has slowly been disappearing (it can't be fixed overnight as the Visitor IDs on each domain can't be deleted or made to ma...

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618

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Re: Paid Search Discrepancy
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Hi Many thanks, I've opened a case with client care to get this resolved

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528

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Paid Search Discrepancy
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Hi, We are having a big issue where our paid search detected by Adobe is thousands of visits lower each day than it is on Google Analytics or Doubleclick and we can't figure out why. It's causing major trust issues with the data.I've checked all my rules which I have attached and all seem fine.All Google PPC has auto-tagging enabled so have the gclid query string in them. Other search engines have historical ppc tagging which are all captured in the rules.Any help or ideas greatly appreciated be...

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680

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Re: Is there a way to see all of Google traffic as one row, regardless of the country domain
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
It's pretty annoying I agree there, I've never been able to work out a way of rolling it all up in to one source. I disagree with hacking s-code or other types of mods to try and get round it given the amount that companies pay to use this product. I'd raise it on http://ideas.omniture.com/ and see if it gets any traction on there.

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810

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Re: Sum total unique visitors not correct
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
The sum at the bottom is the number of unique visitors over that period, the total in each row is the total for that period.For example if you visit your website on 1st day and 3rd day you'll be a unique visitor for each of those days but only 1 unique visitor in the sum total.

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Re: Best Practice: FSI use of s.products for reporting
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
On our site I have set s.products on all pages with a call to action so all pages in our loans/credit cards etc sections which are sales based and any which are purely help and support aren't tagged with s.products

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Re: dtm showing chinese labels
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Dynamic Tag Management
Mine has been doing this sporadically as well since the update the other week. Cookie/Cache clearing seems to have fixed it now though.

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Re: cross domain causing session reset
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Thanks, I'm not sure why they are coming up as there was no code defining it in DTM but I have defined cookie periods explicitly as 2 so will see how this affects things, many thanks for taking the time to look.

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674

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Re: cross domain causing session reset
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Thanks for the help! I've double checked the internal url filters so many times now:URLs are:Customer enters site on: http://www.cbonline.co.uk/landing-pages/cc/Customer clicks on apply now which opens up the application on a different domain: https://www.nagcreditcardapplication.com/cb/start.do?cardtype=MGIn internal URL Filters I have both the following listed:nagcreditcardapplication.comcbonline.co.uk Here is the setup of my processing rules in marketing channels:It doesn't seem to always hap...

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669

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cross domain causing session reset
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Hi all,Need some help identifying an issue with cross domain tracking, when a visitor loads up an application form which is hosted on a different domain the visit seems to be getting reset and/or not set to the marketing channel that the visitor landed on the site to, as a result application start and complete metrics are being attributed to the internal traffic source. Can anyone help with this at all? I've doublechecked all out settings and everything appears to be correct, visitor does get th...

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1.9K

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2

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Data Source - Application Form Help
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Hi all,I have an application form where the customer fills in the form and then some offline processing happens which decides the status of the form. Each morning we receive a file with all the application reference numbers, the status of the application, when it was made and the value of it.I want to upload this in to Adobe so that we can use this data to attribute sales to marketing campaigns etc.My question is how do I best set this up? What metrics and dimensions am I best using?Currently on...

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543

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0

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1
Data Sources Help
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andrew_r-GrfLbX

andrew_r-GrfLbX
- Adobe Analytics
Need some help setting up data sources - We have an application form where there is offline processing done after the application is submitted, I want to be upload a data file with the transaction ID, the latest status of the application and the final value of the application.I have set up a data source with the final value as the metric which is mapped to a currency success event, in dimensions I have set the status which is mapped to an evar, this all seems to upload and process fine however t...

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368

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