To me it looks like evar21 on your setup holds the internal search keyword. Where do you get the value for evar21 from? is it when the customer types it into the search box and you do a server call to set evar21 (or set evar21 before you do the s.t() call) ie record the internal search term on the p...

The ticket 160919-000201 is still in 'waiting engineering' status.I have created a new segment comparison, gotten an 'everyone else' segment created during the analysis and it looks like that segment didn't make it into the cloud profile & audiences section and no new ones have shown up in audience ...

It was originally customer care [Incident: 150918-000257] from September 2015. I reopened it and it is now customer care [Incident: 161021-000391]

It looks like the 'edit' feature for segments is gone when you click the 'i' information button. No more 'pencil' shows up to edit. the only way I've found to edit a segment today is through the 'new' segment or through the segment manager. is this a bug or a new feature? This did happen about a yea...

Julian, no have I haven't put in an idea here to allow a processing rule to delete everything. I was sort of hoping that Adobe would by themselves when they finish processing rules so that I can get to s.products etc that they would add a 'delete this server call' option. Then again, if they did it ...

Hi Creativebyte, you can sort of do 'forced' segments with virtual report suites since those are based on segments to begin with. and I understand being over worked and under staffed to try to fix large amounts of bad data. You should look at Data Sources because this does allow you to delete (zero ...

as for re-purposing the variable besides the fact that Adobe has taken eVars from 75 to 100 in the past couple of years and you can go to 250 with any of the premium solutions sometimes it's good the re-use a variable of value.One way we have found is first to make sure the variable is not used for ...

does the guy have javascript turned on? is he using charles or some other proxy system to route his data and just not forward it to your metrics collection server. Are you trying to send secure data to your non-secure metrics server or visa-versa? have you gone to your metrics server and typed in /o...

all set ticket #160919-000201

I thought I'd put this here rather than a customer care ticket. I can do a ticket if you want.When we do a 'segment comparison' project in analysis workspace and don't compare two defined segments but let analysis workspace create the 'everyone else' segment which is the inverse of the segment we cr...